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Dell Deminsion 2400, Video on the motherboard was damaged so we put in a video card. Now computer will not cut on and gives a faint beep on plug in.

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  • iecdannyboy Jun 22, 2009

    the card worked the first time and then it was shut down with the start menu. after we shut it down it no longer starts up. off the top of my head i can not remember what kind of card it is but will post it up when i am able to get to it later

  • iecdannyboy Jun 22, 2009

    the card worked the first time until the computer was shut down using the start menu. since the shutdown it wont start back up and nothing inside is loose. and the motherboard is receiving power

  • iecdannyboy Jun 22, 2009

    i tried taking the video card out to see if it would start up: it still didnt

    i removed the ram to see if it was the same beep as missing ram creates: it was a different sound

    off the top of my head i'm not sure what the problem would be now


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  • 948 Answers

If it has never worked since you put in the video card, the card is not compatible with your system. Please post more information, what card, did it ever work, for how long, what have you tried or been told the problem is?

Posted on Jun 22, 2009

  • Dick
    Dick Jun 22, 2009

    My first suspicion is the new video card is not seated properly. Try putting it back in. If that does not work I suspect the card is bad, but it could have been damaged by your motherboard or improper installation. It is very unusual for the card to work once, then stop. Normally they work or are bad right from the start.

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Thank you for replying,
As per the diagnostic LED's, it is an issue with Video initialization failure. Your computer has onboard Graphics which is built into the Motherboard.
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Need to repair/replace MOBO.

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Situation #1: If you get a blank screen and no sounds or movement it either indicates that the power supply unit (PSU) has failed or something on the motherboard has failed, preventing normal startup.
Situation #1A: You might get some power lights coming on and some fans spinning but the video output does not happen, usually indicates that motherboard or PSU is going out or has gone out. Occasionally it will be due to a weak (damaged) PSU.
Situation #2: If you get sounds (normal Windows startup sounds) and lights but nothing on the screen then it indicates a failed or loose video card.
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Also take this time to inspect the capacitors on the motherboard (they look like tiny soda cans) and check for tops that are bulging, swelling or leaking anything. Capacitors should be perfectly flat on top. If you find these then your motherboard is bad (well technically the capacitors on your motherboard are bad). The bad caps will need replacing to fix (not a job for an amateur). If it passes the visual inspection then it may just be your power supply is bad. Notice that a bad PSU does not mean you are getting no power, just not enough to start and run the computer.
A few years ago a company stole the recipe for making capacitors and started making their own capacitors at really cheap prices. The stolen "recipe" was not complete and not correct so these caps started failing after about 2-3 years of use. Emachines, DELL and Gateway were the computer companies most affected by the bad capacitor issues, although any of the big companies could have the same problem. These bad caps also affected power supply makers.
Do you hear anything else during startup, beeps, fans or drives spinning, lights on the front or back of computer flashing or lit up? Do you hear the Windows starting sound?
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