Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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There is a burning smell in my washer, and peices of rubber came out today

My washer smells like burning rubber, and in the front between the gasket and tub are peices of missing rubber

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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Posted on Jan 02, 2017

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  • 14 Answers

SOURCE: LG WM1812CW washer smell

What is the mater with us that we are accepting this outrageous product flaw?

Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!

What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?

I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!

New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!

I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:

*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!

NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.

Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!

Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:

*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine

*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!

Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.

Are you kidding me??

Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.

So, now this is what I want!

I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.

Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!

This is outrageous and we need to speak out about this and make sure our voices are heard!

Posted on Dec 12, 2007

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  • 1 Answer

SOURCE: Strong meldew smell from washer

Clean out the drain filter. mine had one of my kids socks stuck in it. Any small item could get clogged, it is best to use a laundry bag for those items.

Posted on Jul 13, 2008

MNTECH
  • 1543 Answers

SOURCE: How do I take off the front panel

At the very bad of the machine take out the phillips head screws which pass through an L shaped part (which is attached to the top) into the back of the washer. (the L part should stay with the top) Slide the top back about two inches and lift off. Remove dispenser drawer by pushing down on the center tab at the back of the dispenser drawer, then remove one screw behind dispenser drawer front and one screw at each upper corner of control from back side of control. Panel is still held by tabs across top. Be careful, as there are sharp areas here. Detach all electrical plugs from control, and it should be loose in your hands now.

Posted on Nov 20, 2008

SOURCE: LG washing machine has AWFUL mildew smell

Don't know if this is the same as your problem, but I had a Kenmore washer, (made by Whirlpool) that did the same thing. It was a high efficiency model without an agitator. I finally found out that this type of washer never drains completely but always has some water left in it. This water is somewhere internal that cannot be seen unless the machine is taken apart. That water goes bad and stinks. Everything smelled like mildew and for some while my husband thought I was was washing clothes and leaving them in until they dried. I ended up having to just buy a new machine and when the stinky washer was taken away, just tilting it caused all this foul water to come out everywhere. Also I found this on the internet http://www.consumeraffairs.com/homeowners/lg_washing_machine.html
scroll down and see how other people feel about this machine. I decided that instead of buying the newest, latest, greatest, with all the bells and whistles appliances, from now on I will buy the time tested, plain jane models.

Posted on Jun 02, 2009

  • 1 Answer

SOURCE: LG TROMM WM2496HSM MILDEW & MUST SMELL

I have had the same problem with mine. I have started taking the rubber seal off at least once a month to clean it with bleach and water. I would not recommend doing this unless you are handy with tools. You might try cleaning the seal with bleach and water while it remains on the machine. Careful to pull the inner sealing lip down to get to the "Slime" behind it. Good Luck

Posted on Aug 21, 2009

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I have a burning smell coming from my LG front load washer. I googled it,it says it's the bearings. Which would be easier? Buying a different drum with bearings already pressed in or doing my own?


Holly, always easier to buy an assembly, but probably a lot more expensive. If you can remove bearing and take to a industrial supplier and get matching bearing, the cost would be a fraction of that of a new drum assy. If you or a friend can do it, go for it.
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Hi- If it smells like mold then it is most likely the Tub Boot (bellows). This is the large rubber gasket that goes around the front of the washer basket. This is a huge issue with front loaders and there is really no solid remedy. You can run your hand inside the folds and see if there is a bunch of refuse in there that is stinking. Usually one will see black mold all over the rubber. A diluted bleach solution can help a bit, just be careful not to pierce the gasket or you will have a flood when the washer runs. Really the best remedy it to replace the rubber but this is often not a cheap part and often takes at least an hour for the tech to do. If the smell is more of an electrical smell (burnt rubber, plastic) then I'd get someone out to look at it. The motor or one of the electrical controllers may be shorted out. If this is the case I wouldn't use it until you determine the cause.

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if it smell's like rubber it likley is .. smell's like a belt driven and it needs a replacment belt & idler .. remove the two screws at the bottom of front panel an remove .. in the front center at the bottom .is the motor / belt and pump .. if there is black rubber in bottom / wala . the belt is burning . / look for pump leakage / this would get belt wet and slip.. thanks mm .

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My MLG2000AWW today after the wash cycle was done a smell of burning rubber and a little white puff of rubber smoke comming from around top front edge of washer tub in front. Need some help in...


I am not a repair professional. I am just a 78 year old
man who has been making his own repairs for about
50 years. Therefore the washer ID doesn't mean
much to me. It's been about 55 years since I had
experience with front load washers. However I can
suggest you go to www.applianceaid.com where
they have very good trouble shooting and repair
information on front loaders. I think you'll find what
you need there. The smell of burning rubber probably came from a slipping v-belt. Good luck with it.
If I have helped you, please rate my advice on fixya.

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I recommend to stop the use of the dryer immediately and call an expert repairman to your home. The smell of burning can only mean bad things, so better safe than sorry.

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