Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher
My washer smells like burning rubber, and in the front between the gasket and tub are peices of missing rubber
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: LG WM1812CW washer smell
What is the mater with us that we are accepting this outrageous product flaw?
Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!
What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?
I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!
New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!
I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:
*Make sure I use high efficiency detergent THAT will fix my problem.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
*Cleaned the water hoses; THAT will fix my problem.
*Cleaned the gasket around the door. THAT will fix my problem
*Cleaned the tub with bleach water. THAT will fix my problem.
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!
NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.
Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!
Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:
*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine
*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!
Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.
Are you kidding me??
Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.
So, now this is what I want!
I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.
Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!
This is outrageous and we need to speak out about this and make sure our voices are heard!
Posted on Dec 12, 2007
SOURCE: Strong meldew smell from washer
Clean out the drain filter. mine had one of my kids socks stuck in it. Any small item could get clogged, it is best to use a laundry bag for those items.
Posted on Jul 13, 2008
At the very bad of the machine take out the phillips head screws which pass through an L shaped part (which is attached to the top) into the back of the washer. (the L part should stay with the top) Slide the top back about two inches and lift off. Remove dispenser drawer by pushing down on the center tab at the back of the dispenser drawer, then remove one screw behind dispenser drawer front and one screw at each upper corner of control from back side of control. Panel is still held by tabs across top. Be careful, as there are sharp areas here. Detach all electrical plugs from control, and it should be loose in your hands now.
Posted on Nov 20, 2008
Don't know if this is the same as your problem, but I had a Kenmore washer, (made by Whirlpool) that did the same thing. It was a high efficiency model without an agitator. I finally found out that this type of washer never drains completely but always has some water left in it. This water is somewhere internal that cannot be seen unless the machine is taken apart. That water goes bad and stinks. Everything smelled like mildew and for some while my husband thought I was was washing clothes and leaving them in until they dried. I ended up having to just buy a new machine and when the stinky washer was taken away, just tilting it caused all this foul water to come out everywhere. Also I found this on the internet http://www.consumeraffairs.com/homeowners/lg_washing_machine.html
scroll down and see how other people feel about this machine. I decided that instead of buying the newest, latest, greatest, with all the bells and whistles appliances, from now on I will buy the time tested, plain jane models.
Posted on Jun 02, 2009
I have had the same problem with mine. I have started taking the rubber seal off at least once a month to clean it with bleach and water. I would not recommend doing this unless you are handy with tools. You might try cleaning the seal with bleach and water while it remains on the machine. Careful to pull the inner sealing lip down to get to the "Slime" behind it. Good Luck
Posted on Aug 21, 2009
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