Question about Fellowes Office Equipment & Supplies

1 Answer

My power shredder W11C stopped working forwards and backwards. The power source is O K

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 20 Answers

Dear Edward,
Most of the shredders have a micro switch that senses if the paper has been introduced to the shredding slot, or not
These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing.
While disconnected from the power, try to check if the switch is working properly. Check if you can hear a "click noise" while moving it back and forth by using a paper clip (or a toothpick). When this sensor arm is broken, the device will not operate since it does not detect the presence of a paper sheet to be shredded (and the power to hte motor is shut off).
If this does not solve your investigation process, please make sure your power cord is fine. Otherwise, it would be an internal electric problem in the device (obviously!!!)
One additional possibility (since I have no further details from you) is that the device is on and you can hear the motor running but the paper is not being pulled by the blades - in this case gears that move the shredder blades are most probably broken (that has happened to my shredder - and I had to dump it).
I hope this gives you some light in further investigating your problem.
Good luck!

Posted on Jun 17, 2014

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
JayBlair
  • 328 Answers

SOURCE: My Shredder does not work

Simple cleaning may solve this. Use some compressed air first on the sensors that are located just below the opening on top and in the center. Then also may be two sensors underneith the cutter blades. Make sure the power in disconnected first. Then a cotton swab to gently wipe any residue from them.

Posted on May 15, 2009

  • 1 Answer

SOURCE: Our Fellowes shredder (#W11C) will

I have that problem as well after a few months of normal use

Posted on Aug 23, 2009

JackHeath
  • 1049 Answers

SOURCE: I have a tech solutions shredder. Envelope got

There is probably paper, dust, or something still in the shredder somewhere obstructing the sensor. Run it backwards for a minute or so, then turn it over and blow it out, and after unplug the shredder and plug it back in. Then see if it runs forward.

Posted on Mar 17, 2010

canontech
  • 1219 Answers

SOURCE: I have a tech solutions shredder. Envelope got

The stucked envelope may move the sensor or damadge it. You should check the sensor.

Posted on May 11, 2010

HansPP
  • 2510 Answers

SOURCE: I have a fellowes shredder

Check if the power cable was not damaged or pulled out of the connection during the mishap.

Posted on Jun 08, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where is the fuse in the fellowes w11c?


There probably isn't a fuse. Or it's a non-replaceable one.
They suggest you allow it to cool for 20 minutes, when it becomes overheated it's supposed to shut down. Then in the case of a paper jam, try reverse, if that doesn't work, try forward again.

Aug 02, 2016 | Fellowes Powershred W11C Shredder 120V,...

1 Answer

My shredder will only work in reverse.


There must be a button on the shredder you need to push so it works forward, this button has 2 options: forward for shredding, and backward to push caught papers out of shredder.

Jul 07, 2014 | Cross Royal 7 HT700X Shredder

2 Answers

My Shredder W11C stopped working suddenly both forward and backwar. The power source is O K.


if you can hear the motor working but the paper won't pull in and shred then you broke a tooth on the plastic gear. This happens when you try to shred too much at one time. It happened to me but I couldn't find a plastic gear or the company to replace the gear. I liked the machine so I made my own tooth with DEVCON home plastic welder. With a little ingenuity and some tools you could try to fix it. Or like someone said buy a new shredder

May 07, 2014 | Fellowes Office Equipment & Supplies

1 Answer

Suddenly stopped. Power source is good.p Had been working ed. Does not go forward nor backward. Power source is goog.


It could be there is still some material in the cutting wheels. We have had this happen to our shredder a few times, do your best to get stuck materials free.

Good Luck

May 07, 2014 | Fellowes Powershred Personal W11C Shredder...

1 Answer

My paper shredder has stopped working. There is nothing jamming it - what should I do?


I had this same problem on one machine i repaired and when I took off ththe top cover it had a bad gear where it was split and it would run fine backwards, but not forward. the gear is available online. it was also
clogged with paper, which must have caused a lot of torque on the gear. they are plastic, so they will break instead of really messing something up. good luck

Jul 24, 2012 | Fellowes P-48C Cross-Cut Paper Shredder

1 Answer

Fellowes W11C: will only run in reverse. Where are the sensors located?


There is a switch to put it in reverse. This is not a sensor problem. All the sensor does is detect something in the slot.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

Feb 26, 2011 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Was shredding papers and unit stopped,and will not take anymore papers,but it will still go in reverse Fellowes model w11c


Make sure you use a can of compressed air and cotton swabs to cean the entrance and exit sensors.

Jun 11, 2009 | Fellowes W11C Confetti-Cut Shredder

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

117 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fellowes Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Jim Keysor

Level 2 Expert

329 Answers

yadayada
yadayada

Level 3 Expert

76164 Answers

Are you a Fellowes Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...