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My power shredder W11C stopped working forwards and backwards. The power source is O K

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Dear Edward,
Most of the shredders have a micro switch that senses if the paper has been introduced to the shredding slot, or not
These micro switches are activated by a little arm/leveler that touches the paper and activates de contact inside the shredder housing.
While disconnected from the power, try to check if the switch is working properly. Check if you can hear a "click noise" while moving it back and forth by using a paper clip (or a toothpick). When this sensor arm is broken, the device will not operate since it does not detect the presence of a paper sheet to be shredded (and the power to hte motor is shut off).
If this does not solve your investigation process, please make sure your power cord is fine. Otherwise, it would be an internal electric problem in the device (obviously!!!)
One additional possibility (since I have no further details from you) is that the device is on and you can hear the motor running but the paper is not being pulled by the blades - in this case gears that move the shredder blades are most probably broken (that has happened to my shredder - and I had to dump it).
I hope this gives you some light in further investigating your problem.
Good luck!

Posted on Jun 17, 2014


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Posted on Jan 02, 2017

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SOURCE: My Shredder does not work

Simple cleaning may solve this. Use some compressed air first on the sensors that are located just below the opening on top and in the center. Then also may be two sensors underneith the cutter blades. Make sure the power in disconnected first. Then a cotton swab to gently wipe any residue from them.

Posted on May 15, 2009

  • 1 Answer

SOURCE: Our Fellowes shredder (#W11C) will

I have that problem as well after a few months of normal use

Posted on Aug 23, 2009

  • 1049 Answers

SOURCE: I have a tech solutions shredder. Envelope got

There is probably paper, dust, or something still in the shredder somewhere obstructing the sensor. Run it backwards for a minute or so, then turn it over and blow it out, and after unplug the shredder and plug it back in. Then see if it runs forward.

Posted on Mar 17, 2010

  • 1219 Answers

SOURCE: I have a tech solutions shredder. Envelope got

The stucked envelope may move the sensor or damadge it. You should check the sensor.

Posted on May 11, 2010

  • 2510 Answers

SOURCE: I have a fellowes shredder

Check if the power cable was not damaged or pulled out of the connection during the mishap.

Posted on Jun 08, 2011

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I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

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