Question about Kodak HERO 7.1 PRINTER

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Kodak hero 7.1 paper jam even with no paper in it?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 5 Answers

SOURCE: Kodak 5300 paper jam

What kind of paper is jamming?
The paper could be too thin, or too thick.

Have any young children visited you recently?

My neighbour's grandson thought the paper tray was a great place to hide his Oreo cookie and gummy bears. The crumbs on the roller made the paper wrap around inside. It was cheaper to buy a new printer than pay for a tear down. This happened to my neighbour over Christmas.

Check for spilled ink inside the cartridge area.
If Ink has dripped down on the rollers, that would jam the paper. This would only be an issue if anyone moved the printer. Could your cleaning person have done this? It happend to me, once.

Have you checked the slider that adjusts for different paper sizes?
It could be putting too much tension on the paper and throwing off the timing of the paper travelling through the printer, so the sheet is in the wrong place at the wrong time and jams up.

Is it 8.5" x 11" photo grade inkjet paper or 4" x 6" photo paper?

Before I print, I check that the paper type setting matches what is in the tray. If it is letter size premium photo paper, then I choose that paper in the printer settings. If it is premium letter size paper for documents then I choose that paper, so the printer can adjust itself to the paper.

Are you using recycled paper?
My Kodak, HP, Epson, and Canon printers jam. Recycled paper really screws up my machines. I don't like it and can't use it.

Do you have too much paper in the tray?
Try 5 or 10 sheets only in the tray to see if the amount of paper was the culprit.

Have you tried a different package or brand of paper?
One time a package of 500 sheets of HP inkjet wouldn't go through my KODAK , but worked fine in
the other printers. The next package of HP paper worked fine.

How long has the paper been out of the package and sitting in the printer?

Try fanning the paper.

Has the humidity in your area drastically changed in the past week?
I have to keep the paper sealed in the original package. Inkjet paper out of the package is affected by humidity where I live. Winter heating causes out of package paper to collect static and stick to the rollers. Summer temperatures with high humidity causes out of package inkjet paper to absorb moisture from the room. This humid paper sticks together.

Is the paper meant for a photo copier or laser printer/copier?
I get lousy results with non-inkjet paper in every brand of injet printer I use.

Is it Brand name InkJet paper, like Kodak, XEROX, or HP?
I stick to brand name inkjet and photo paper. Dollar store paper always jams in my printers.

For Document Printing I use either:
Kodak's 24 lb Ultimate Inket Printer Brightness 98 paper,
XEROX Premium Inkjet Brightness 98 24 lb,
or
HP 96 Brightness Premium Inkjet Printer 24 lb paper.

For Photo Printing I use Kodak's Ultra Premium Photo Paper, and adjust the printer's settings for it.








Posted on Jan 17, 2009

  • 2 Answers

SOURCE: ESP 7 paper jam error

I had the same problem, but after pressing the OK button when the paper jam came up again I pressed the CANCEL button and was able to print my document. See if that works for you too.

Posted on Apr 12, 2009

  • 1 Answer

SOURCE: My Kodak ESP5 keeps saying

My esp 5 gave me this same message. I'm not an expert but here is what worked for me.

I turned off and disconnected both cables (usb and power) then reconnected and turned on.
At this point it still read paper jam, so I took ink cartridges out and paper out.
I then reinstalled ink cartridges and PULLED OUT THE PAPER TRAY to it's FULL capacity, added about 5 sheets of paper, and on the main menu I chose the allignment function and printed a test page and suddenly....no jam!
Hope this works for someone. For some reason pulling the tray all the way out cleared the "jam" message for me. Now if I could just get the new ink cart to work I'd be all set! Good Luck!

Posted on Jul 21, 2009

  • 1 Answer

SOURCE: My Kodak ESP 9 is 5 months old and is now unusable

call kodak and they will replace it for you free of charge

Posted on Oct 20, 2009

  • 396 Answers

SOURCE: paper jam problem on a kodak esp 3 printer even

try pushing the lever that keeps the paper tight in a pile

Posted on Oct 26, 2009

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