Question about Canon PIXMA MX310 All-In-One Printer

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My Canon PIXMA MX310 won't scan alarm light is on and it says to check color ink cartridge Why is my machine not sannjing just because color ink is low?

The alarm light is on. The all in one won't scan. It says the color ink cartridge is low. the black ink is dull. I don't use color ink. Why won't it scan. I don't need any ink to scan

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 6 Answers

SOURCE: reset Ink levels for canon mx310

To Reset the Canon Cartridges Works 100%

Power off the printer
Hold the stop/reset button then press and hold power (for 5 secs)
Hold Power and release the stop/reset button
Press the stop/reset button twice
Relase power button
Wait until the power button lights a steady/still green, press the stop/reset button three times with a 3 sec space between each press.
On the 3rd press the inicator should be orange.
Press the power button to set data
To set data remove cartridges then replace.
leave for 20 or 30 secs
Press the power button again to shut down
Then press power button to power up.
The printer will feed one piece of paper through
then set language and counrty.
Then ink should be reset
Any problems contact me on charmed_halliwell@hotmail.co.uk

Posted on Feb 23, 2008

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old marine
  • 2005 Answers

SOURCE: giving the error e 2,3

Go to this link. Type "error e 2 3" in the search window and click the Search button. Try the troubleshooting steps provided. If the error still persists, you may need to have the machine serviced.

Posted on Apr 30, 2008

ihavsolution
  • 152 Answers

SOURCE: How to change the ink in a Canon PIXMA MX310?

  1. Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands, then pull the Scanning Unit Support (A) down into place.




    opentop.gif

  2. Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.

    05sj00081_02.jpg


    Note: - Do not attempt to reattach the protective tape once you have removed it.
    - Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.

    05sj00081_03.jpg

  3. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*

    *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

  4. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)

    klikinthekart.gif

  5. Confirm that the ink cartridges are installed properly.



    correctincorrect.gif
    <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  6. Fold the scanning unit support and close the scanning unit (printer cover).

  7. Wait until the preparatory operation is complete; it takes about one to two minutes.

Removing Ink Cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

  2. Press down on the semi-circular tab to release the cartridge and then remove it.


    Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.


    removethecarts.gif

  3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

  4. Fold the scanning unit support and close the scanning unit (printer cover).
<

Posted on May 27, 2009

devdeep dhar
  • 375 Answers

SOURCE: my canon mx310 alarm light will not go off after i

Hi

You’ll need to reset your printer to clear the ink counters, after resetting it’ll not display the error code again. Follow this procedure to reset the printer--

1. Power off the printer.
2. Holding the stop/reset button, press and hold power button also. Hold both buttons together for 5 secs.
3. Still holding the power button, release the stop/reset buton, then press the stop/reset button twice.
4. Release power button (the screen should now say 'Service Mode').
5. Wait until the power button lights steady green, then press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the indicator should turn steady orange.
6. Press the power button once, (the orange light should go off).
7. Open the printer and remove both cartridges. Wait for 10 seconds. Replace the cartridges and close printer. Wait for 30 seconds.
8. Press the power button, and wait until printer has shut down.
9. Press power button to power up. The printer will feed one piece of paper, then ask you to set the language.
10. The page counter is now reset.

First thing i would look at is the film that runs directly behind the print head i would think it is dirty. just turn on printer and get print head to the middle and turn off machine, gentle move print head to one side and gentle clean the film strip with a cloth with a little metho on it, move print head to other side and clean other part of ****.
i reckon that will fix your problem its a common problem they tend to get a bit of grease on the timming ****. Thank you Sir, Have a nice day.

Posted on Sep 18, 2009

Testimonial: "yellow alarm ligt remains on after trying to rset and clean film behind print head"

cene765
  • 787 Answers

SOURCE: my canon pixma 180 has orange alarm light and

One or both print cartridges are defective.Look under the "check ink" what message come.If it's BLK change black cartridge, if it's CLR change the color cartridge.If BLK and CLR change both cartridges.

Posted on Nov 06, 2009

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Hi, I have the Canon Pixma MX310 and I tried to replace the ink cartridge but I messed i up and I still don't know how to replace it... I think it's error 5100 or something because it says it on...


Installing ink cartridges:
Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands, then pull the Scanning Unit Support (A) down into place.Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.Note: - Do not attempt to reattach the protective tape once you have removed it.do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*
  1. *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

  2. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)Confirm that the ink cartridges are installed properly.OR

  3. <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  4. Fold the scanning unit support and close the scanning unit (printer cover).

  5. Wait until the preparatory operation is complete; it takes about one to two minutes.
Removing Ink Cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

  2. Press down on the semi-circular tab to release the cartridge and then remove it.
  3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

  4. Fold the scanning unit support and close the scanning unit (printer cover).

Sep 24, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have Canon multifunction MX310 I was using


press the Stop/Reset button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.Canon do not like you to use refills and generic carts so the function for detecting the remaining ink level will be disabled

Jun 19, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my canon MX 310 printer I put in new Canon CL-41 Fine color cartridge and now the alarm light is lit and the screen says Check Ink U051 COL How can I correcty the problem?


You may need a new cartridge, that error says the ink cartridge is wrong or not installed properly. If it's a refilled cartridge it won't work, if it's a new canon cartridge, they warranty for 30 days from date of purchase.

Dec 23, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Can't I scan if the printer black ink cartrige is out? The alarm


Lois, unfortunately, most printers will prevent you from doing activities when the ink/toner cartridges are empty. While it my be frustrating, there's usually no way around this other than to replaced them.
You can purchase replacement ink for your Canon Pixma MX310 from most major retailers, including several online ink-related sites, such as: http://www.databazaar.com/
You'll need to purchase a Genuine Canon replacement cartridge to get the best life out of your printer. Look for a PG-30, PG-40 or a PG-50. Each of these will fit your printer. The PG-50 holds the most ink and will last longer, but is obviously a little more expensive.
Conversely, if you need the photo cartridge replaced, look for a Canon PG-31, PG-41 or a PG-51.
Hope this helps!

Nov 14, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have replaced both the color and black ink cartriges, however the printer is giving me the "color ink low" indication and a check ink u163 blk alarm. We have reset the cartriges to no avail.


Per the Canon.com troubleshooting guide found on THIS WEBSITE, it would be recommended to ensure that you have the proper cartridge for your printer. Also, double check that you have fully seated in the cartridges and that they align as they should. Lastly, it is important that you are using Genuine Canon ink cartridges to ensure longer printer life, not void any warranty you may have remaining on the printer, and most importantly to ensure proper communication with the actual cartridges.

Nov 12, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

How to change the ink in a Canon PIXMA MX310?


  1. Make sure that the machine is turned on, lift the Scanning Unit (Printer Cover) with both hands, then pull the Scanning Unit Support (A) down into place.




    opentop.gif

  2. Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.

    05sj00081_02.jpg


    Note: - Do not attempt to reattach the protective tape once you have removed it.
    - Do not touch the gold electrical contacts or the print head nozzles after removing the protective tape.

    05sj00081_03.jpg

  3. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*

    *One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities (Standard or High) do not match.

  4. Push up on the front of the cartridge until it locks into place. (A click sound will be heard when the cartridge is locked in place.)

    klikinthekart.gif

  5. Confirm that the ink cartridges are installed properly.



    correctincorrect.gif
    <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

  6. Fold the scanning unit support and close the scanning unit (printer cover).

  7. Wait until the preparatory operation is complete; it takes about one to two minutes.

Removing Ink Cartridges:
  1. After confirming that the printer is powered on, open the scanning unit (printer cover). The ink cartridge holder moves to the replacement position.

  2. Press down on the semi-circular tab to release the cartridge and then remove it.


    Note: Handle the ink cartridges carefully to avoid staining clothes and surrounding work area.


    removethecarts.gif

  3. Remove and replace each cartridge individually. Or, remove the second cartridge after the first has been removed.

  4. Fold the scanning unit support and close the scanning unit (printer cover).
<

May 27, 2009 | Canon PIXMA MX310 All-In-One Printer

3 Answers

HAving trouble printing


Check and make sure you did buy the right one first.

Apr 23, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Alram light


Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
Start>Hover on All Programs>Canon>Pixma MX310>On-screen manual

Click on the Troubleshooting heading.
If you have an error message code, click on the heading ->
An Error Message is Displayed on the LCD.

Also suggest you click on the heading -> Problems Sending Faxes.

See if the information provided has a solution to your problem.

Apr 22, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Mp145 ink


Canon PG-40 Black
High Capacity Canon PG-40 Black Ink Cartridge
Pixma Series: iP1600/ iP1700/ iP1800/ iP1180/ iP1200/ iP1300/ iP1880/ iP2200/ iP2500/ iP2580/ iP2600/ MP150/ MP160/ MP170/ MP180/ MP450/ MP460/ MP470/ MP470SE/ MP140/ >>>>MP145<<<<
MP210/ MX300/ MX308/ MX310/ MX318/ iP6310D

Canon CL-41 Color
High Capacity Canon CL-41 COLOR Ink Cartridge
Pixma Series:
iP1600/ iP1700/ iP1800/ iP1180/ iP1200/ iP1300/ iP1880/ iP2200/ iP2500/ iP2580/ iP2600/ MP150/ MP160/ MP170/ MP180/ MP450/ MP460/ MP470/ MP470SE/ MP140/ >>>>MP145<<<<
MP210/ MX300/ MX308/ MX310/ MX318/ iP6310D

Jan 08, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

Ink is low unable to scan/fax


I had the same problem. I had just installed new black ink cartridge and had the same problem "CHECK INK" and alarm light is on. My color ink had just runned out. I was just about to go buy the color ink to see if it would fix the problem but decided to try it one more time. This is what to do..Click on the print command and a cannon message will pop up saying that you have no ink (it being the black or the color) then you will get the CHECK INK message all you have to do is PRESS the "Stop/ Reset" button for atleast 5 seconds and it will let you print..

Dec 22, 2008 | Canon PIXMA MX310 All-In-One Printer

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