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No picture, only sound

Insignia 19'' LCD TV/DVD combo. Less than 30 hrs, out of warranty. Where can I get it repaired? Oakville, Ontario

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  • sjnyholt Jun 23, 2009

    Its an LCD panel, not a CRT. totally different technology. I described a very, very low usage and solution refers to wear and tear?

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Where one or more electron guns in the CRT have deteriorated due to wear and tear, it is sometimes possible to give them a new, but possibly, temporary lease on life through rejuvenation using a special piece of CRT service equipment. try it in an authorised service station

Posted on Jun 22, 2009

  • vijay A Jun 23, 2009












    Phone: (905) 882-4848


    88 B East ****** Creek

    Thornhill, ON, L4B3Z1

  • vijay A Jun 23, 2009

    check that address

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2 Answers

How to repair an insignia 37" led tv


The first thing I would try is to disconnect the tv from the power source. Wait five minutes before plugging it back into the wall socket. Turn the tv back on and see if you get a display. Try changing the channel and switching inputs. See if you can get it to display anything at all. You could shine a flashlight at the screen and see if you can make out an image. If you see an image with a flashlight then your backlight is out.

Is your tv less than a year old? If it is less than a year old you are still under the manufacturer's warranty. I would see if Best Buy would honor the manufacturer's warranty in store. If that is not the case they should give you a number to contact Insignia directly.

If your tv is out of warranty, it may be cheaper to replace it. I would do your homework and check the price of a repair vs the price of a new tv.

Jul 29, 2016 | Insignia Televison & Video

1 Answer

Screen loses picture but still has sound...when off for a few minute works ok for about 2 hrs...the last time picture was lost I got a dark screen with the work INITIALIZE ..This is a 36 in TV DVD...


Ur LCD inverter backlight board is dead.Replaced this LCD inverter backlight board will get ur picture back.Tries websites Shopjimmy.com,Ebay.com to buy a refurbish LCD inverter backlight board for the replacement.It a long board in shape.

Mar 17, 2010 | Mintek DTV-263 26 in. TV/DVD Combo

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DVD player died during movie. When disc is inserted the player makes soft 'whirring ' sound - but alas no picture/no audio. Tried several different discs. Same result. HELP!!!


Sorry, but it sounds like the DVD player is just gone. You can attempt to have someone repair it, but with the low cost of new DVD players, it probably isn't worth it.

Jan 10, 2010 | Insignia 19 in. Widescreen Flat-Panel LCD...

1 Answer

I have the same problem


Unfortunately your TV will need to be serviced. You may take the unit to Best Buy to arrange for repair.

Sep 18, 2009 | Insignia NS-LCD19 19 in. LCD TV

1 Answer

I have the tv/dvd combo- the dvds keep ejecting and won't play. I have had this problem for some time- the tv is less than 1 year old.


try while tv is playing unplug it to reset it,, if that dont work your belt or head on player bad or need lining up

Aug 12, 2009 | Insignia NS-LCD19 19 in. LCD TV

1 Answer

TV is not coming on


If I understand your problem correctly, it sounds like the unit is not coming on... If this is correct, then replace the 3 capacitors on the output side of the power supply. There are 2@1000uF @25V and 1 smaller one which is 220uF@25V.
I think the part number on the board is marked as WX-15/19/20Power-01...
This worked on a 19 curtis LCDVD191
Hope this helps...

Feb 11, 2009 | Curtis LCDVD151A 15 in. HDTV LCD TV TV/DVD...

1 Answer

Program Remote


I had the same problem. I used the code 660 and that works fine for power, volume, and stations for my Insignia. I also tried these insignia codes (which might work if this dont.) 659, 573, 570, 405, 245, 456.

Feb 05, 2009 | Insignia 19 in. Widescreen Flat-Panel LCD...

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