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by locked down I am going to assume you mean it will not go back to the normal postion when it is not making a hole. this can be caused by too many of the scrap pieces of paper that are left from making the hole. clogging the punch area. remove all the excess pieces of paper that may be stuck in the whole punch, then try again, you may have to pry the handle and or push and pull it until it releases. do not use again until the handle moves smoothly, clean the areas around the punch.
this can be caused by excess paper stuck in the punch area. clean out all the excess paper, making sure to pay attention to the punch area. gently try to move the handle, it may take several tries to get the handle to move freely, make sure you clean out all excess paper before you use again.
It has a safety switch. This switch turns machine on when it detects paper and off if it doesn't. Something wrong with sensor. Broken, paper stuck under it, out of position. Will have to open it up and check the sensor. ***Always remember to unplug any equipment before working on it***
There are two phillips screws in the bottom. Once they are removed, the top and bottom of the case are held together with clips molded into the case. Take a wide flat screwdriver and place it in the seam and gently pry it apart. Might want to start on the back in case you ****** up the plastic.