Question about SanDisk Sansa MP3 Player

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My sansa express does not turns on

My computer is not able to read it whenever i connect it

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First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

Posted on Aug 05, 2009

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Posted on Jan 02, 2017

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I was listening to the player and it all of a sudden wouldn't shut off and it wouldn't charge, after 2 days it charged and i was able to get into the files but it wont let me delete the files and says my...


Hello,

When the Sansa Express keeps freezing you can RESET the device using next step:
note:
The device can be either on or off, player NOT connected to the computer:
Press and hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.

When the "rebuilding database" message keeps coming back, the player will need an update.
Use the Sansa Firmware Updater (works on Windows only) or go for the matching download on the forum:
http://kb.sandisk.com/app/answers/detail/a_id/446/kw/database/p/555%2C662%2C687/r_id/101834
The Sansa Firmware Updater will contain the driver for the computer to perform a firmware update on your player [ METHOD 1 ].
When downloading the driver package manually, first put the driver "StMp3Rec.sys" in the correct folder on your computer. Next start the SansaExpressUpdater [ METHOD 2 ].
During this update, connection between player and the computer is based on MTP mode, Media Transfer Protocol: Drivers and software are needed to get access to the player.

The player could also be accessed in MSC mode, seeing the player as a removable disk. How to get connection in MSC mode, see next link:
http://www.machinist-toolbox.com/SansaExpress_MSC-Mode.pdf

Manual for Sansa Express:
http://mp3support.sandisk.com/downloads/um/express-userguide-en.pdf

Support site for the Sansa Express:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC9nWWpkcGYqag%3D%3D/sno/0#express

May 19, 2010 | SanDisk Sansa MP3 Player

2 Answers

Sansa express won't turn on


Normal 0 Press and hold the Volume Up (+) and Select buttons at the same time for about 20 seconds
Make sure that the player is charged up.

Try to power reset the device by pressing and holding the center and volume up button at the same time, while connecting it to the PC.

If power reset fails, charge the device for at least two and a half hours. The computer should not be in sleep or hibernation state while charging.

You may need to update firmware.

Feb 07, 2010 | SanDisk Sansa MP3 Player

2 Answers

Problem to transfere recordings from sansa express to computer


the same problem with my sansa mp3 player is is showing me an mtp device but could not find any folder in pc

Nov 23, 2009 | SanDisk Sansa MP3 Player

1 Answer

Dear sir i am using sansa express 1gb .its not working at all.when i switch on the player it shows "sansa" for 2 min ,then it disappears.after that i wnt be able to open it.but my computer is dtecting when...


There is online support for Sansa Express. When searching for Answers on the topic "express" it gives next list:
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834


Going to item 13 "Sansa player not recognized by the computer":
http://kb.sandisk.com/app/answers/detail/a_id/42

When the player is brand new, click on the link in the opened page in the page top or use next direct link:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew

Else follow up the instructions as described in item 13.

Sansa Express user guide

If more help is needed just post a comment.

Sep 24, 2009 | SanDisk Sansa MP3 Player

2 Answers

Computer wont recognize sansa clip mp3 player


Reformat clip with disk utility after looking at it like an external disk. Do this by turning it off. Puting it in lock mode. Hold down middle button as you plug it in.

I am mad at my Clip as it did the same thing.

Screen shot here:
Sansa clip not recognized.

Dec 26, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

My Sansa Sandisk express flash drive mp3 player wont come on


firstly you should only remove a usb device "correctly" otherwise problems can occur with device ,pc or both.....when usb device connected there is a small icon on taskbar with a green arrow on it....to renove device right click this icon and choose apprpriate device to STOP....there is a reset button that you can press to reset settings...look for a 1mm hole and put a pin into it and push...goos luck

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Computer won't read mp3 player


press the + for a couple sec then it a wizurd should pop that should work

Sep 27, 2008 | SanDisk Sansa MP3 Player

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SANDISK SANSA PLAYER PROBLEM


my sandisk sansa express just shows the logo then turns off need help

Aug 30, 2008 | SanDisk Sansa MP3 Player

1 Answer

Computer won't read mp3 player


First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.

Feb 10, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa m200


If the device is connected to the computer, it will be listed under My Computer. If it is not listed, you can check the Device Manager to see if any errors are listed. If there are, right click on them and select "uninstall". Disconnect the device and re-connect it to the PC. You can add to this question if you need more assistance. Best of Luck.

Sep 27, 2007 | SanDisk Sansa m200 (2 GB) MP3 Player

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