Question about Lexmark P4350 All-In-One InkJet Printer

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Vertical lines on preview and scan

Three vertical (pale green) lines have appeared on my scanning preview, which then come out on the scan itself. This happened once before, (months ago) lasted a day and then disappeared. Now it's been like it for several days. How do I get rid of them?

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1 Answer

Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

Horizontal line


hi,
ur tv has problem with vertical scanning section. may be dry soldering or vertical output ic faulty.
u can easily find out the vertical section on ur tv. for that u have to open ur tv. u can see a coil is fitted on the picture tube neck. there are four lines coming from the neck, of which two will go to horizontal scanning section and the remaining two will go to vertical section. follow the two thin wire normally in color green and yellow. it will go to a socket in the main board. trace the track from that socket in the main board . it will lead u to the vertical scanning section. check for any dry soldering in that section. mainly the soldering of vertical ic. if see or not re-solder the leads of the vertical ic . then check is the tv is ok or not. if complaint remains replace the vertical scanning out pout ic. it will be fitted on a aluminum heat sink in the vertical section. if u need more assistance feel free to contact through fixya.

regards
Ajin

ajin_g_46.gif

Apr 11, 2011 | JVC AV-20020 20" TV

1 Answer

Horizonal lines across the screen.


hi,
ur tv has problem with vertical scanning section. may be dry soldering or vertical output ic faulty.
u can easily findout the vertical section on ur tv. for that u have to open ur tv. u can see a coil is fitted on the picture tube neck. there are four lines coming from the neck, of which two will goto horizontal scanning section and the remaining two will go to vertical section. follow the two thin wire normally in color green and yellow. it will go to a socket in the main board. trace the track from that socket in the main board . it will lead u to the vertical scanning section. check for any dry soldering in that section. mainly the soldering of vertical ic. if see or not re-solder the leads of the vertical ic . then check is the tv is ok or not. if complaint remains replace the vertical scanning out pout ic. it will be fitted on a aluminum heat sink in the vertical section. if u need more assistance feel free to contact through fixya.

regards
Ajin

Jan 05, 2011 | Daewoo DTQ-27S5FC 27" TV

1 Answer

Very crisp vertical grey line appears (glass clean)


I have the exact same problem. It was there since I first bought the MFC-7840W.
Vertical line appears in scans using the automatic document feeder (ADF).
Vertical line does not appear when scanning single page (placing it directly on the glass -- i.e. not using the ADF).

Cleaning the glass strip for the ADF (or the white pressure bar overhead) does not solve the problem.
The problem does not occur with copies using the ADF (using the COPY button which is basically a scan and print). This would suggest that dust and dirt is not to blame because that would also appear on the copies.
But since I believe a copy is basically a scan plus print, they should be using the same electronics -- a hardware problem on the scan would likely appear on a copy also -- there is some difference between how they accomplish this.
It's definitely not a software issue since it occurs on all versions of Windows and Mac OS X (and multiple computers). It also does not matter whether I "push" the scan to the computer by using the scan button on the MFC... or "pull" the scan from the MFC using the Brother Control Center software.

Aug 12, 2009 | Office Equipment & Supplies

1 Answer

Vertical line appears with APF


Open the ADF cover and clean off the narrow scan glass (most likely has white out on it)

Jun 03, 2009 | Canon imageCLASS D680 Laser Printer

2 Answers

Scanner leaves three vertical lines on scanned page


Hello,

A dirty glass base can cause ‘spots’ or blemishes to appear on your final printout. Additionally, if you had some sort of opaque liquid that may have transferred on to the glass base from a previous operation. But the majority of the unwanted vertical lines are generally caused by either a dirty or damaged print roller or faulty LEDs in the Scanner Module.

To separate one from the other you have to check the following:

Do you only see the lines with a Scan operation?
Do your print jobs print fine without any unwanted lines?

If you only see the unwanted lines during a Scan operation, then most likely you have a fault/dirty/obstructed LED module.

If you see the unwanted lines with all print operations (Scan, Print and Copy), then you most likely have a worn out, damaged or dirty Print Roller.

Hope this helps…
RojoSho

Sep 29, 2008 | Brother MFC-7820N Laser Printer

1 Answer

Two black vertical lines appear on copy, pdf, and scan results


  1. Unplug the power cord and the phone line from the wall.
  2. Open the control panel.
  3. Pull the roller lever forward, and then lift the white roller out of the All-In-One.
  4. Note: The scan lens is located under the white roller.
  5. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens.
  6. Reinstall the white roller.
  7. Reconnect the power cord and the phone line.
  8. And then try to copy if get the dame line then its the hardware problem in the printer you must need to replace the scanner unit in the printer ..
Good luck..


Sep 01, 2008 | Lexmark X4270 All-in-One Multifunction...

1 Answer

Vertical Line on scan and copy


Hi,

I would like you to exactly follow the steps in order for you to resolve your issue.

JUST DOUBLE CLICK HERE ==>> DOCUMENT

Please update me regarding the result.

Thank you so much.

adonscott

Jun 27, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Thick verticle line on copies and scans


Sounds like the issue is with the scanner bulb. May not be moving across or warming up to full capacity.

Make sure the scanner is plugged in directly to the wall and not into a surge protector or a power strip. If problem is still there and you are in warranty you will need to replace the unit. If OOW then you should call and see if you can repair or upgrade the unit at a discounted price. If you want to speak to someone in English tell them you want mac support - they are in Canada.

Jun 01, 2008 | HP OfficeJet 6310 All-in-One Printer...

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