Question about Verbatim SmartDisk Firelite Portable USB 2.0 250GB GO 5400 rpm/tpm 250 GB Hard Drive

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My verbatim AC500GB stopped working

It is not showing up as recognized to access on my desktop

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Why wont windows recognize my verbatim 500gb serial no JB0094011152


Go into Device Manager and if it doesn't appear there click "scan for hardware changes". If that doesn't work, makes sure you have plug and play enabled. Always use the safely remove hardware option when unplugging it.

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USB port is not recognized in any of my computers or in any port.


It seems that the issue is related with the flash drive itself, I have came across with such problems many times. I guess now it's time you should go and ask for a replacement.Most of the flash drives comes with 5 years warranty. You may want to call verbatim customer support for warranty. Contact details
http://www.verbatim.com.sg/en_SG/contact-us

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try pluging in HDD to another computer to see if problem is with HDD or with your laptop, if HDD works OK with another computer that laptop has an issue

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1 Answer

Connected my Verbatim usb 500 external hard drive. It is recognized under Computer Management > Disk Management....but not in My Computer. When I click on its properties it says device is working...


Under DISK MANAGEMENT, you should see the 500GB drive.
Does it show as "formatted" (FAT32? NTFS?) or as "unformatted" ?
If "unformatted", then right-mouse-click on the drive, and 'format' it, and assign it a drive-letter.

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I can't access my drive, even though all my tests say it's fine.


Right click on my computer and click manage then click on disk management. Find your drive and give it a drive letter. It probably just needs a drive letter so you can recognize it in my computer,,,Good Luck and let me know if this works...Darren

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Drive stopped burning dual layer dvds


the disc u are using is may not right for the burning u want to do.... try a different disc
also remember u cnt use a dad+rw for burning music

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1 Answer

External hard drive doesn't respond


Shut your computer down. Disconnect you external hardrive. Power up your computer again. Power up the Verbatim and then connect to a USB port. You should hear a very quiet 'ping'.

Go to My Computer, and the Verbatim should be showing as one of your drives (probably Drive D). You should be able to open it from there.

Make sure that you have a Desk Top Icon for opening the hardrive, it makes it so much easier. Hope this helps

Jan 25, 2009 | Verbatim 500GB USB Desktop 500 GB Hard...

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