I recently activated my motorola W375g and transfered my old phone number to it and all it does after i did that is give me a white screen when i open it and turn it on. it makes the turn on sound when i turn it on and the charging one when its plugged in but it doesnt give me any display images or information, all i see is a lit white screen. i activated it 5 days ago, but it was working perfectly before i activated it. i have tryed taking out the battery but it still doesnt work right
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Here is the information from the Tracfone website.
Transfer Number > Phone Upgrades
What is a phone transfer?A transfer is when you wish to transfer your phone number and minutes from one TracFone to another.
I just bought a new TracFone. How do I transfer my phone?
In order to transfer your phone, go to the "Activate/Reactivate Phone" button on our website and then select the option that you need. You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
If I buy a new TracFone, can I transfer my remaining minutes and phone number to the new phone?
Yes, you can transfer the minutes and phone number into your new TracFone by going to the TracFone main page and clicking on the "Activate/Reactivate Phone" button. Then, select the option that you need (phone, SIM, or Bring Your Own Phone CDMA). You can also contact our Customer Care Center at 1-800-867-7183 so that a representative can transfer that information for you. Please note that when you complete a phone upgrade from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes in your account, so you will lose those minutes.
If I currently have a TracFone smartphone and want to transfer to a non-smartphone, will I be able to transfer my remaining minutes to my new phone?
No. When you complete a phone transfer from a smartphone to a non-smartphone, you will not be able to transfer any remaining minutes from your old phone (so you will have to forfeit those minutes), but you do get to keep your service days.
Save8Shares & SavesFotolia.com">girl talking on cell phone image by Tammy Mobley from <a href='http://www.fotolia.com'>Fotolia.com</a>
According to TracFone's website, TracFone's simple "No Contract" service has made it the largest prepaid cell phone service in America and the fourth largest cell phone company in the world. Their convenient, no-fuss service and cheap phones also make it easy to upgrade your cell phone and keep the same phone number without losing your prepaid minutes. Promoted by
Open the battery compartment on your new TracFone and install the new battery by lining up the connectors and snapping in place. Replace the battery cover.
Plug your new phone into a standard wall outlet using the A/C charger cord that came with your new phone. Press the "ON" button or the red phone icon button to turn on your new phone.
Look at the screen to see if there is a signal icon, insuring you are receiving a signal. You can complete your number transfer online without receiving a signal. However, it will not be reflected on your new phone until you are in an area that receives a signal.
Turn on your computer and go to www.tracfone.com. Click on the green "Activate" button.
Click on the "Transfer Number" button under the "Activate/Reactivate" tab. Click on the "Existing TracFone Customer" button. Click on the "Activate my TracFone with a number transferred from another TracFone" option.
Click on the picture that represents your new TracFone to select that model. Hit the "Enter" key. Click on the picture that represents your old Tracfone to select that model. Hit the "Enter" key.
Click on the "Menu" button on your new TracFone. Click on the "PrePaid" section of your new TracFone and scroll to the "Serial Number" button. Click on "Serial Number." Type in the new phone serial number in the form on your computer screen. Some Tracfones may call the serial number ESN, IMEI or MEID numbers. Type in a nickname for your new phone.
Click on the "Menu" button on your old TracFone. Click on the "PrePaid" section of your old TracFone and scroll to the "Serial Number" button. Click on "Serial Number". Type in the old phone serial number in the form on your computer screen. Type in your TracFone number. Click on the "Submit" button.
Click on the "Menu" button, then the "PrePaid" button and then scroll to "Code Entry Mode" and hit "Select."
Press the " * " key, then the " # " key and the numbers " 3 " and " 0 ", then press the "OK" button. Your phone screen should display "Parameter 30" and a number. Enter the number you see on your computer in the boxes labeled "Enter the code here" and "Confirm the code."
Press the "OK" button again on your old TracFone. Enter " *#0." Press the "OK" button. Your phone screen will display "Parameter 00" and then a number. Enter the number on your computer in the boxes labeled "Enter the code here" and "Confirm the code."
Press "OK" then "BACK" and then the red "END/POWER" button on your old phone to return to main "MENU."
Click the "YES" button to confirm the number of minutes and days available to transfer to your new TracFone.
Turn your new TracFone OFF and then ON again. You will have to wait for up to one hour for the minutes to transfer.
If all you did was have your provider activate a new phone then the pictures on your old phone should still be there. If, on the other hand, you had the provider activate the old phone to a different number they may be gone.
I'm a bit confused from your post. Are you saying your old phone was a Razr and the new phone is a Razr too?
Does the old phone allow you to use a memory card? The easiest thing to do, assuming you cannot locate the software, would be to buy an inexpensive memory card that fits into your old phone then transfer the images to the memory card. There are adapters you can purchase for a few $$ that will allow you to plug this little memory card into a USB port on your PC.
what you can do is buy a connector kit from a mototola place and connect it with your computer, then you will be able to see all the numbers on your phone, you will have to maybe manualy transfer the numbers but at least you will have the numbers