Question about Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dc25 filter keeps popping out in ball and jamming ball can anything be done to fix

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  • Dyson Master
  • 851 Answers

Hi, it's Ambrai from Crucial Vacuum.

There are two reasons why the post filter may pop out. One reason is that the spring on your filter may be broken. The post filter should pop in and you should hear a click to make sure it is locked in place. If you don't hear that click, the spring may be broken. Otherwise, your post filter may be dirty. Once the filter is packed with debris, air can no longer pass through it causing the ball to pop open. There are also two types of filters for your Dyson DC25. Remember for optimal performance, it is recommended to change your filters every three to six months.

You can purchase your replacement filters directly from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/dyson-dc25-filter-1879.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.



Ambrai Brown
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Posted on May 08, 2014

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  • 6 Answers

SOURCE: Filter in ball keeps popping off

Is the spring in the clip that locks the filter in place , it's not much bigger than the one found in a pen !

Posted on Feb 19, 2012

  • 1 Answer

SOURCE: My Dyson DC25 keeps blowing off the filter within

I just started having the same problem. Did you figure out yet?

Posted on May 22, 2010

  • 1466 Answers

SOURCE: My Dyson DC25 keeps blowing off the filter within

I would try the filter first. The filter on your unit should be replaced at least once a year, more often if it gets used a lot or in a very dusty or dirty environment. If the filter is clogged air cannot pass through it just as if you laid a piece of plastic over it which can cause it to blow off.

Posted on Jul 21, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My dyson dc25 which I

    Hi there,

    Sorry to hear you're having difficulties with your DC25. If you haven't tried this already, try pushing the filter firmly into place until you hear an audible click. This should stop the filter popping out of place.

    However, if you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks on the phone, which should hopefully resolve this issue.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jun 08, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: filter in roller ball keeps popping out. I cleaned

      Hi April,

      I'm sorry to hear you're having difficulties with the filter. So we can determine which model of Dyson Ball you have, please get in touch with us directly by calling us free on 0800 298 0298 (UK), or 1866MYDYSON (US). I'm confident we'll be able to resolve this issue for you.

      Kind regards,

      Jack
      Dyson Online Customer Support

      Posted on Oct 31, 2011

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