Question about Zodiac Jandy AquaPure Ei up to 35k 120/240v Hard-wired

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System will not start up after a winter's rest!

We have a Jandy AquaPure35 (in-ground pool) that we are trying to turn back on after its winter rest. It is direct wired (240v) to our pump and during the winter the circulation light would always shine when the pump was running. Now when we connect the wiring to the electrode the light goes out and nothing is indicated on the readout. The water temperature is 74 degrees and there is ample salt content in the pool. Last year we had to replace the power supply and wonder if this is the problem again or could the electrode cell be bad ? Both fuses on the power supply are good and the flow light goes out only when you make the last connection -- no matter what order you connect the wires.

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On page 41 of the manual, a no-display indication can be related to a loose ribbon cable (check the cable is fully inserted into the connector), or a loose or bad connection at the white connector between the transformer and the PC board ("Check connector at white plug to insure proper connection. If burnt connector contact authorized service representative.")

As you operated the pool during the winter, did you remove the sensor and replace it with an optional spool piece, or did you leave the sensor in operation and perhaps subject it to freezing? The sensor can be permanently damaged if it was subjected to freezing.
Try removing the cell and cleaning it.

First I would go through and check all of the connections. If they are OK, and as this occurs after you make the connection to the electrode, I can't help to wonder if the electrode is clogged or damaged beyond repair.

The correct method for winterizing is section 6.5, on page 40, of your manual.

Posted on May 07, 2014

Testimonial: "Dennis: We removed and cleaned the electrode for winter storage; all connections are good. Yet no reading of any kind is shown when powered up. Also, cleaned all electrode connections! I think that I may have a bad TS Control PCB assembly, or the Power Supply is out. Don't know how to determine which?"

  • Dennis
    Dennis May 09, 2014

    It's hard to say, could be those two, or the wiring gone bad, or the electrode. At this point I think you will have to call your dealer and see what they say. (If you have no dealer, you can call Jandy tec services at (707) 776-8200 extension 260, and see what they say.

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