Question about Frigidaire Washing Machines
Brand Sanken washing machine type product AWT798 my washing machine beeping & blinking 5-10 sec after I push power button. display F1 code error blinking repeatly. how can i solve that problem?
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Posted on Jan 02, 2017
The best I could find by scouring the internet was that it was a communication problem between the central control unit and the electronic control box. I was getting F1 codes that would stop the wash, then diagnostics showed F68 and F41 codes.
Sears wanted to charge $65 just to come out and diagnose it themselves, and these appliance sites wanted to charge their own fees to offer solutions. So I took a chance and ordered a new electronic control box ($146.00 + S&H) and installed it myself.
There are three long screws behind the control unit "hood", in the back-top of the washer, facing straight up and down. After unscrewing, I lifted up the hood up and forward, and there was a black box - the electronic control. First, you should check all the wires and make sure the connections are ok. If that still doesn't fix it, unplug all the wires, and take the electronic control out by unscrewing one 1/4" bolt. Put the new one in and re-wire everything (it shows what wires go where on the electronic control box - named by colors). No more error codes!
This washer is only a year and a half old as well, I guess it will pobably be my last Kenmore/Whirlp
Posted on Sep 16, 2008
Moister can get in between the contacts,is it in a high moister environment? Try using a hair dryer on the panel to dry it out.Also unplug it to reset.
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Posted on Jan 31, 2009
SOURCE: F1 error code
This was copied from a website called WORLD OF WASHERS....I just copied the whole paragraph......sounds like some $$$
Let me know if this helps.......mtg
I am new to this online blog stuff, so I figured an email would be best. I own a Kenmore Elite Oasis washer Model #110.27042602. Everytime we try to use the washer we get error code F1 flashing. This happens withins seconds of the machine first starting to fill and about ten times thereafter until enough water gets into the tub for balance, I assume. We have started pouring about 2 gallons of water onto the clothes in the tub by hand before starting the machine which usually works. About half the time the machine stops again between wash and rinse cycle as it starts to fill with water again.
In my online research, I guess its good we don't have error code F51, but this is a pain and 1 year warranty has passed. It appears I may need to get a new Machine Motor Control Assembly. Any thoughts????
I'm probably not going to tell you anything you don't already know. You know you may have to replace the motor control assembly, so you have done your due diligence.
I found a thread related to your problem at the "Samurai Appliance Repair Forums" at ApplianceGuru.com. That link will take you to the discussion, in case you haven't already read it. The poster described a situation identical to yours, and I have also read of this problem at other sites on the web.
Contained within that thread is a link to a Service Matters (Whirlpool Corp.) tech sheet related to the F1 error code. This is the document any qualified servicer will refer to when addressing your problem. Here is a link to that sheet in case you want to have it on hand in the event of a service call.
The tech sheet calls to replace the control, but only after three other tests have been conducted. Everything I have read indicates the control will be replaced the vast majority of the time. I am not a technician, but I would say there really is no way around that.
Please keep in mind that this sheet applies to specific models and serial numbers within the Whirlpool line. There may be a separate sheet for your washer, but I imagine the end result is the same.
The million dollar question is how much will such a repair cost. I am seeing prices ranging from $150 to $200 just for the part. With labor, you will probably have at least $300 invested in this repair. I would encourage you to contact Whirlpool at 866-769-7260. I have read instances of other owners receiving satisfactory service in out-of-warranty situations via this number. Whirlpool knows these washers are ****, so they no doubt have a scripted procedure in place to deal with these situations. Be firm, but also be polite. Maybe drop the word "recall" and see what happens.
Posted on Apr 11, 2009
After getting the F1 error on my model 110.27086601 and looking at other posts here & elsewhere, I made one call to the "Product Resolution Center" at 800-847-9083 on 4/9/10. They answered quickly, looked up the model & serial number I gave them (begins with CT18) and confirmed that the unit is covered under the "upgrade plan" (as opposed to calling it a recall). They are sending the part directly to me today and they scheduled a Sears tech to come install it in 10 days (or less if the part arrives sooner). The part, shipping and service call are free. The whole call took less than 5 minutes and was no more difficult than ordering a pizza. The agent was polite, professional and a pleasure to deal with.
I'm pleased that 2 years after the warranty expired they are providing this repair free of charge and without any hassle.
To those who have had problems when calling or who will be calling, may I offer this tidbit for dealing with any customer service contact? Be polite and businesslike. The agent on the other end doesn't need to hear about "how disappointed you are, blah, blah" or that you've "been a loyal customer for 84 years" and you've "never had a problem like this" or any other editorial commentary - just be friendly, and say something like " Hi, I have an Oasis washer with the F1 problem and I understand that there's a recall covering this." That's exactly what I said and the agent efficiently handled everything from there.
Remember, the agent gets measured on the number of calls they complete so they just want to take care of you as quickly as possible. Help them by just simply stating the problem and just answering their questions with just the information requested. They are not there to listen to people whine - they've heard everything you have to say a thousand times and they will appreciate your brevity and no nonsense demeanor. Make it easy for them and they'll make it easy for you. Do your venting here if you must.
Posted on Apr 09, 2010
SOURCE: Code F1 Appears
It is the RPS sensor, cover by whirlpool. Get your model number and serial number ready and call the 800 number on the machine, tell them you heard it here that it is a recall so you don't get the run around. The sensor is located on the stater motor and comes with a new harness and cost you nothing.
Posted on May 15, 2010
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