Question about Office Equipment & Supplies

Open Question

I have just installed a fi-6670 scanner followed by Kofax 5.1. Kofax errors as follows: 9081 error reserving scanner Fujitsu fi-6670 Error code -35 Not Ready

I have already insatlled the latest driver from the Fujitsu site. ix-2_1_11210_5001a.exe Help.....driving me crazy

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 111 Answers

SOURCE: CanoScan LiDE 50 error code: 2,7,0

Has your scanner been working before?
If so, has anything changed since then such as new printers or other devices added to the computer, or upgraded to a new OS?
Which OS are you using?

When exactly does the error occur?
Does ScanGear open?
Are you able to preview?


Try connecting the USB cable to another port on the computer (directly to the computer...not through a HUB or any other device). Bypassing a hub, which would have to be a powered HUB, or other devices would rule out any issues with those devices.

Ultimately trying the scanner on another computer would rule out issues with the scanner as well.

Posted on May 10, 2008

NateOcean
  • 14 Answers

SOURCE: Fujitsu fi 5120c e2 error

See page 25 of:

http://193.128.183.41/support/scanner/manuals/fi-5120c_gs_p3pc-1312-01en.pdf

"E2" is "Trouble with the optical system (front)."

That doesn't solve your problem, but at least it narrow downs the focus of your problem.

Posted on Apr 11, 2009

  • 1 Answer

SOURCE: CanoScan Lide 25 error message

ok, I solved this problem in an unorthodox fashion but it worked... so far that is. First a little history, I was getting this problem constantly and I was at the point where I was going to dump the machine in the trash... therefore I decided to do a little surgery.
Solution: I ripped off the plastic sides of the scanner and lifted the glass from the front while it was still in the back of the machine. I started to try to scan. After doing that I received a different error. After that error I replaced the glass without the plastic sides and it scanned with no problem. It works for me and it has worked since. Unorthodox? Yes it is, but when I forced a different error and forced recognition. I believe this is a software problem and not a hardware. Good luck to the rest of you. Any questions, I'll try to reply.

Posted on Aug 29, 2009

TechSatya
  • 104 Answers

SOURCE: fi-4120c2 error Code

Hi,

The scanner does self-diagnostic when receiving Read Command (to start scanning) and displays the result if any error or alarm is detected.

Error code-E3 in Fi-4120c2 scanner means "Light intensity check" . When this error is displayed on the scanner panel, TWAIN displays the following error-

" Irregular status is detected in scanner. If this status recurs after power cycling, please give following Sense key and ASC code to your service provider.
If ASC code is the following, please confirm following status before power cycling’
- When ASC=0x580, confirm if the shipping lock (if any) is set at “Release” position.
- When ASC=0x680, clean the sheet guide (white part) in ADF.
(Error Code DS42001)

E3 explains Optical alarm (back). This alarm occurs if the gain adjustment of the CCD amplifier does not succeed at a READ command for the first document, or during scanning.

Probable causes:
- The lamp, the optical system or white sheet guide is dirty.
- Defective lamp or CCD.
- Connector disconnected

To check and resolve the issue, lease follow the steps provided below:

1. Is sheet guide (white part) in the reading position dirty?
#Open the ADF and clean the sheet guide (white part) and the glass.
2. Is the lamp ON?
3. Are the cables damaged?
4. Are the connectors connected correctly?
#Disconnect SCSI cable and turn the scanner ON. Open the ADF and press Cover open sensor to see if the lamp lights. If not, the error is caused by the defective lamp.
5. Is the optical unit dirty?
6. Are the cables damaged?
7. Are the connectors connected correctly?
# Check and Clean (ADF back):
# Check if inside of the grass for Upper unit ASSY is dirty. Clean inside of the glass of the dust cover.
9. If the issue still persists, then you may have to replace Optical unit.

Hope the above information will be helpful.

Please revert if you have further queries.

Thanks & regards,

TechSatya

Posted on Jul 27, 2010

aviral_srms
  • 1216 Answers

SOURCE: I am using my Canoscan 3200f with Vista .To date

First possibility.....

This error usually indicates that the USB port on the PC is not providing enough power to drive the scanner.

To be compliant, USB ports must provide 500 ma at 5 volts. If the port is not functioning correctly, or if the port is of the "add-in card" type, it may not be supplying enough power to operate the scanner.

If possible, this cause can be confirmed by testing the scanner on another PC. If the scanner is functioning normally on another PC, this would confirm that a lack of power from the USB port on this PC is almost certainly the cause of the problem.

Do you have HUB connected to [External Power] - Some Hubs - Have a switch that has - [Internal/External Power Connection] - Verify it is in [External] position
This will conserve PC USB Power -

Keep in mind some scanners are USB Powered - and draws 500 milliamps - (USB Port Maximum Power) - If you have such a scanner - you should use a dedicated External Powered Hub for the Scanner & only that device

You may also try and swap the usb ports.

Second possibility...

There may be more than one scanner driver installed, but only one works. The application may be using the wrong copy of the Scangear driver.

Try this procedure:

  1. Go to System Properties, Device Manager
  2. Look for any Canoscan entries. There may be two listed under Other Devices or Imaging Devices or both.
  3. Unplug the Canoscan and click the REFRESH button at the bottom of the list. The genuine Canoscan will disappear, leaving the bogus Canoscan behind. Click on the remaining Canoscan and then click remove.
  4. Plug the scanner back in and the proper Canoscan entry will re-appear. If it's listed as working properly then the scanner should work. If it's listed as not having the drivers installed (or is listed under Other Devices) then try the normal driver re-installation procedure.

Posted on Dec 17, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix FUJITSU fi 5900C e18 error code Fujitsu fi-5900C Pass-Through Scanner


you need the detail code to e18 to determine the exact error.

First generate the error code again , then hold down the document thickness keys together.

The display should change to a two digit numeric .

You need this code.

Jun 15, 2015 | Fujitsu fi-5900C Pass-Through Scanner

1 Answer

Fujitsu fi-5650C Error U1


Hello Ismail,

Error U1 referes to Frequent paper jam in Fujitsu fi-5650c scanner. In order to troubleshoot your scanner issue, you are advised to follow the steps provided below:

1. Do the documents satisfy the paper specification?
2. Have the documents been prepared properly?
- Align the edge of documents for stable paper feeding.
- Remove documents with creases or dog-ear corners.
- Scanning different widths documents may cause skew and result in paper jam.
3. Is the imprinter EXT cable connected to the scanner properly? (only when the imprinter is installed)
4. Clean the Pick roller, the Separation roller, the Brake roller and the Chute roller and see if the error is resolved.
5. Clean the Feed rollers and the Plastic rollers and see if the error is resolved.
6. Replace the Pick roller, the Brake roller and the Chute roller, and see if the error is resolved.
- Check the consumable counter in the software operation panel. When the counter exceeds the values, replace the Pick roller or the Brake roller.

If the above steps do not help, then yuo are recommended to contact the nearest Fujitsu service center for assistance.

Thanks & regads,
ScanCare

Dec 16, 2013 | Fujitsu fi-5750C Flatbed Scanner

1 Answer

What's wrong if i get error e9


Hello,

E-9 error in Fujitsu fi-6670/fi-6770 is the Image Memory Alarm which implicates scanner memory malfunction.Turn off and turn on the scanner, does the same symptom still occurs? If yes, then you may have to replace the DIMM located at the memory slots on the CGA board. If the issue still persists after replacement of DIMM, then you may have to replace the Control PCA. I would recommend to contact an authorized FUJITSU scanner service provider or the dealer where you purchased the scanner.

Hope the above information is helpful.

Thanks & regards,
ScanCare

Jul 17, 2013 | Fujitsu fi-6770 Flatbed Scanner

1 Answer

Error e9 on fi 6770 means what?


Hello,
E-9 error in Fujitsu fi-6670/fi-6770 is the Image Memory Alarm which implicates scanner memory malfunction.Turn off and turn on the scanner, does the same symptom still occurs? If yes, then you may have to replace the DIMM located at the memory slots on the CGA board. If the issue still persists after replacement of DIMM, then you may have to replace the Control PCA. I would recommend to contact an authorized FUJITSU scanner service provider or the dealer where you purchased the scanner.

Hope the above information is helpful.

Thanks & regards,

ScanCare

Jul 17, 2013 | Fujitsu fi-6770 Flatbed Scanner

1 Answer

I need a solution to u1 error with detail code o5A in fujitsu fi-5900c scanner


Hello Marcus,
In Fujitsu fi-5900c scanner, Error 05a refers to JAM1 Sensor malfunction.You need to clean the two lenses of the JAM1 sensor with a cotton swab. Then check the performance of the sensor and also check sensor cable connections. This error also occurs if Pinch Roller 2 is installed left-right reversal. Check the same too. If the issue still persists, then you may have to replace the sensor.
If the above steps do not help, then you are recommended to contact the nearest Fujitsu service center for assistance.
Thanks & regads,
ScanCare

Feb 07, 2013 | Fujitsu fi-5900C Pass-Through Scanner

1 Answer

E3 error on fujitsu fi-5530C


You have a rear optical error.

check the lamp is lighting.... open the ADF and push in the cover open switch. if one if off, replace it or the lamp inverter

swap the cameras over to be sure the fault follows to an E2

replace the optical unit

good luck

Jan 09, 2009 | Fujitsu fi-5530C Scanner

2 Answers

Fujitsu fi 5120c e2 error


See page 25 of:

http://193.128.183.41/support/scanner/manuals/fi-5120c_gs_p3pc-1312-01en.pdf

"E2" is "Trouble with the optical system (front)."

That doesn't solve your problem, but at least it narrow downs the focus of your problem.

Dec 05, 2008 | Fujitsu ScanPartner fi-5120C Pass-Through...

1 Answer

Non working unit


just clean all mirrors & lense of front side CCD

Oct 23, 2008 | Fujitsu FI-4860C2

1 Answer

Fi-4120c2 error Code


Hi,

The scanner does self-diagnostic when receiving Read Command (to start scanning) and displays the result if any error or alarm is detected.

Error code-E3 in Fi-4120c2 scanner means "Light intensity check" . When this error is displayed on the scanner panel, TWAIN displays the following error-

" Irregular status is detected in scanner. If this status recurs after power cycling, please give following Sense key and ASC code to your service provider.
If ASC code is the following, please confirm following status before power cycling’
- When ASC=0x580, confirm if the shipping lock (if any) is set at “Release” position.
- When ASC=0x680, clean the sheet guide (white part) in ADF.
(Error Code DS42001)

E3 explains Optical alarm (back). This alarm occurs if the gain adjustment of the CCD amplifier does not succeed at a READ command for the first document, or during scanning.

Probable causes:
- The lamp, the optical system or white sheet guide is dirty.
- Defective lamp or CCD.
- Connector disconnected

To check and resolve the issue, lease follow the steps provided below:

1. Is sheet guide (white part) in the reading position dirty?
#Open the ADF and clean the sheet guide (white part) and the glass.
2. Is the lamp ON?
3. Are the cables damaged?
4. Are the connectors connected correctly?
#Disconnect SCSI cable and turn the scanner ON. Open the ADF and press Cover open sensor to see if the lamp lights. If not, the error is caused by the defective lamp.
5. Is the optical unit dirty?
6. Are the cables damaged?
7. Are the connectors connected correctly?
# Check and Clean (ADF back):
# Check if inside of the grass for Upper unit ASSY is dirty. Clean inside of the glass of the dust cover.
9. If the issue still persists, then you may have to replace Optical unit.

Hope the above information will be helpful.

Please revert if you have further queries.

Thanks & regards,

TechSatya

Oct 08, 2008 | Fujitsu fi-4120C Path-Through Scanner

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

812 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

75822 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...