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When it scans to file, where is the file? - HP OfficeJet 7310 All-In-One InkJet Printer

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Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
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Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
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Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...

1 Answer

Can you multi page scan, say 3 pages into one file, want to emaqil that file. Don't want to have to email 3 separate files. Re HP8500A


Yes, you can scan 2 or more pages in one file if you scan as pdf file and you use the top feeder to scanned multiple pages. SET YOU SCANNING FEATURES TO SCAN AS PDF not JPEG FILE.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

May 14, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

3 Answers

I seem to have a problem scanning on the KM C351. When scanning a multiple page document I recieve 1 .pdf file per page. This happens whether or not Seperate Scan is selected. Right now the scan are sent...


the file type is set to single page
1.press the scan button on the control panel
2.select scan setting.
3.select file type.
4.select multi page to have the entire scan to be sent as a single file.
if you are sending jpegs they can only be sent as single page files on this machine. only pdf's and tiffs can be sent as multi page files

Nov 13, 2009 | Konica Minolta bizhub C351 All-In-One...

1 Answer

I can't figure out how to scan multiple pages to one file


Hi There !!

Thank you for choosing fixya.com

It is possible to scan different batches scanned from the ADF into one PDF file. When loading more pages in the ADF after the first realm is finished, it asks if you want to continue scanning to the same file. After that, it will continue scanning to the same file. However, this feature can be selected in the Adobe Acrobat application itself. From HP software, if we load the paper after one realm of paper in the ADF is finished, it will scan the second realm to a different file. If you want to continue scanning to the same file, you need to have either Acrobat Exchange or Adobe Acrobat installed on the computer. Adobe Reader will not provide this feature. After installing either Adobe Acrobat or Acrobat Exchange, perform the following steps to scan pages to a single file:
  1. Make sure your scanner is turned on.
  2. Start Acrobat Exchange or Adobe Acrobat.
  3. Put the document into the scanner (usually face down on the scan bed).
  4. In Adobe Acrobat, click File , then Import , and Scan .
  5. Select the device and whether you are scanning a single- or double-sided document.
  6. The scanning software opens and the scanner completes a preview scan.
  7. When the preview scan comes up, make any adjustments you would like, including selecting the area you want to appear in the final scan.
  8. Click Scan . This will get the final scan into the computer.
  9. Your scanning software should take you back to Adobe Acrobat.
  10. In Adobe Acrobat, you should see a small window asking you if you want to scan another page. If the document you are scanning has more than one page, click the Next Page button. If this is the only page, click Done .
    NOTE: Scanning multiple pages causes each page to append to the previously scanned page. If you have multiple pages, but want them to be in different files, click Done after each page to create separate files.
  11. When you have scanned the last page, click Done on the window described in step 10.
  12. Your scanned pages will open in Adobe Acrobat. Scroll through to make sure that everything is there.
  13. Click File , and then Save As to name your file and save it.
Still unable to figure out, How to do this? Here are some tutorial on HP website that might help.

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1161389&prodTypeId=18972&supportTaskId=23095


Hope this would help.

Regard's
Anurag Shukla

Sep 04, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

Symantec Scan engine sees nothing wrong with eicar test files


in a command line? it looks like you did not put the path of the eicar file that you're scanning...

Aug 11, 2009 | Symantec AntiVirus Scan Engine 3.0 Upgrade...

1 Answer

HP 1410v all-in-one scanner won't work


Please follow the steps given below to scan from other applications.

Windows XP:
==========

Scanning from Microsoft Paint:
======================
1. Click Start, click All Programs, click Accessories,
and then click Paint.
2. Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
3. If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software
will appear. Preview the image by selecting Preview,
or click "Scan" to scan the image directly into Paint.
4. The image will open in paint for editing and/or saving.

Using Windows Image Acquisition (WIA)
=============================
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
1. Click Start.
2. Click Control panel.
3. Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If it is possible to scan from any of the above methods, try to scan from HP schortcut File and get back to me with the results.

Scan Shortcut:
===========
1. Search for the file hpqscnvw.exe
2. File should be available in the following location
C:/Program files/HP/Digital Imaging/Bin folder
3. Create a shortcut on the desktop and double click the same
to activate the scanner and try scanning.

Windows Vista:
===========

Scanning with Windows Photo Gallery
====================================
1. Click the Start ( ) icon.
2. Click All Programs
3. Click Windows Photo Gallery
4. Click File and then click Import From Scanner or Camera
5. Click Import
6. Click Scan

Scanning with Windows Fax and Scanning
=======================================
NOTE: This feature works only with Windows Vista Ultimate,
Windows Vista Business, and Windows Vista Enterprise.
1. Click the Start () icon.
2. Click All Programs.
3. Click Windows Fax and Scanning.
4. Click New Scan.
5. Click File and then click Scan.

Scanning with Paint
====================
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Scanning from Shortcut File
============================
* Click on the Windows logo to access the start menu.
* Click on Computer.
* Double click on C:\drive icon.
* Double click on Program Files folder.
* Double click on Hewlett Packard or HP folder.
* Double click on Digital Imaging folder.
* Double click on the bin folder.
* Locate the hpqscnvw.exe file and double click on it.

Vishwanath V U

May 19, 2009 | HP PSC 1410v All-in-One Printer

1 Answer

Can't email scanned files.


hell csnevels you will need to uninstall the program and then reinstall the cd that came with the machine, if not you could download the cd from brother.com brother tech

Jan 17, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Not able to scan to pdf file with Brother MFC-240C


What you seem to want to do is not possible. Let me explain:
A file that has its data in the Adobe company Portable Document Format (or a pdf file) contains various objects that are described to the computer using a superset of the PostScript language, some of them can be images.

A file that comes from the scanner is first a very organized set of pixels and gets put into a more compact form by using a well known process as defined by the Joint Motion Picture Experts group. This is a roundabout way of saying that it has a format that isn't PDF.

What you CAN do:
a) open the jpeg file with a Macintosh, using the Print command from the file menu make a pdf file that has the image in it.

b) buy and install a PDF printer driver on a Windows machine, and then follow the same process as A above.

c) Use your favorite PDF creation program to make a file with the image embedded.

Carl

Dec 10, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Epson stylus photo RX580


When you see the File Save Settings window, you need to select the location, name, and format of the scanned image file you want to save.
  1. In the File Save Settings window, specify the file folder in which you want to save your scanned image. Click the My Documents or My Pictures radio button (Windows XP or earlier versions), or the Documents or Pictures radio button (Windows Vista or Mac OS X).
  2. If you want to select another folder, click Other, then click Browse (Windows) or Choose (Mac OS X) and select the folder. If you want to save your image on the desktop, simply click Other.
  3. Specify a file name prefix with an alphanumeric character string. A 3-digit number is automatically added to the file name, but you can change the Start Number if you like. If you are scanning multiple images at once, each image will receive a different 3-digit number.
  4. Select a file format. Depending on the format, the Options button may be available for making detailed settings.
  5. The check boxes at the bottom of the window give you these options:
  • Overwrite any files with the same name: Select this option if you want to reuse the selected file name and location and overwrite previous files with the same names.
  • Show this dialog box before next scan: Select this option if you want the File Save Settings window to appear automatically before you scan in Home or Professional Mode. If you deselect it, you must click the File Save Settings button to open the window.
  • Open image folder after scanning: Select this option if you want Windows Explorer or the Macintosh Finder to automatically open to the folder where your scanned image is saved when Epson Scan finishes scanning.
6. Do one of the following, depending on the currently selected scan mode:
  • Home or Professional Mode: Click OK. Epson Scan starts scanning.
  • Full Auto Mode: Click OK, click OK again, then click Scan. Epson Scan starts scanning.
The scanned image is saved in the file and location you chose.

For more information click here

Nov 30, 2007 | Epson Stylus CX5400 All-In-One InkJet...

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