Question about HP Officejet J4680 InkJet Printer

5 Answers

HP j4680 all in one printer constant Paper jam message

I have a hp j4680 all in one printer and it constantly flashes the error message Paper jam:clear jam and then press ok. Have cleared all paper and reset using 3 and # and also 6 and # and the above message still appears am not able to clear it whatever i try still not able to clear it. can you help me please ??

Posted by on

  • thirstyann Jun 22, 2009

    Hi, Thanks for the help but none of these have worked, I have been on the HP site and tried everything. I have read somewhere that it may be something to do with the paper sensors but am not sure where they are or what they look like to see if they had stuck?? can you help?



×

Ad

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Based on encouragement from olsnake above, I fixed it easily. It definitely WAS the encoder wheel (a thin clear plastic disk printed
with timing marks) on the left side of the paper-feed roller, as you look at it from the front. This wheel provides motion feedback to the paper feed control software. If the disk is detached/loose, the device thinks the paper feed roller is stuck or impeded, and thus gives the annoying error.

What I did:
1) Remove the scanner assembly (it comes off with a few screws, and is a totally separate unit; The printer works with it completely disconnected (after it complains that the scanner is malfunctioning). Beware that you don't break off the little control panel. Or you can be safe and remove the one screw holding it on, by prying off the 'HP OfficeJet...One" plastic cover.

2) Once you have removed the scanner assembly:
at the left side you will see three white plastic gears meshed together; the farthest one is covered in a circular black
plastic cover. With some care you CAN remove this cover without any additional screwdriver work.

3) in my case (and most others I bet) the thin disk was detached from the gear to which it should be attached. I just shoved it back on, so it was tightly mated to its white gear. You should also ensure that the clear disk goes through the optical sensor at the bottom (mine was).

4) I did not bother to replace that cover, if you can do it, good for you.

5) Test, and reassemble.

This is about the WORST product engineering imaginable. But I have a working printer again!

Posted on Jan 17, 2010

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

Encounter same problem with J4680 after a year of use, right after warranty. After couple days of debate to myself for buy a new one or get my screw drivers out, I went try the latter.
Problem found: The timing wheel is falling off. The timing wheel is a piece of Mylar film that has timing mark on the outer edge. The edge of the wheel is positioned in a optical pickup. It is used for provide feedback of paper feeding speed/location to the controller. The design of J4680 merely uses a thin coat of adhesive to attach the timing wheel on one of the Nylon gear face. It did not hold. Put back the wheel and adding a small o-ring on the shaft for additional security. Now the paper jam is gone and the printer works like before.
The timing wheel is inside of a black plastic cover at far left of printer. Since I had hard time to remove printer and end up repair it in place, it may not be the job for everybody. It just a bad design in my opinion and should qualify for a recall. The adhesive can fail fair quickly due to the environmental condition (temperature, humility and on…). You don’t have to use it to make it fail. That maybe why some of them fail in couple of weeks and others took longer (god knows how the printer was stored and transported).

Posted on Dec 15, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Director Badge:

    Uploaded 100 video answers.

  • HP Master
  • 685 Answers

This video should help...

Posted on Dec 23, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

Clutch might be broken..causing noise while cleaning procedure..plastic clutch to be replace..

Posted on Jan 23, 2015

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • HP Master
  • 1,996 Answers

You may need to clean the printer. Please see these instructions.and these.and these.
Try resetting the printer by shutting it down, disconnecting both power and data cables for 5-10 minutes, then reconnecting and restarting.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jun 22, 2009

  • efs_perpends
    efs_perpends Jun 22, 2009

    Please have a look at some of the solutions posted in the HP forum, like here, here and here.

    Sometimes you have to be very persistent to clear these jam messages. Shut it down, disconnect, shut down your computer, go have a cup of coffee or something, then come back and initialize. Try pressing the ok and stop buttons on the printer control. Make sure the print queue is cleared., etc.

    Then things shouldn't be as finicky as they are, but they seem to be. I have heard of people who kept resetting over and over until it finally worked...but couldn't explain why....

    I hope this helps somewhat!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp 5660 photo paper jam from placing in wrong tray.


HP Printers - 'Paper Jam' Error ' HP® Customer Support

https://support.hp.com/ca-en/document/c04348351
This document troubleshoots how to clear different types of paper jams from error ... 5542, 5544, 5545, 5546, 5547, 5548, 5640, 5643, 5644, 5646, 5660, 5664, ...

Solved: HP Envy 5660 - Paper jam message - HP Support Forum ...

https://h30434.www3.hp.com/t5/Inkjet-Printing/HP...5660-Paper-jam.../td.../4673198 Nov 4, 2014 - 4 posts
Solved: Our HP Envy 5660 printer is 2 weeks old. It was purchased at an ... An error message popped up reporting a paper jam issue. Followed ...

help HP printer Envy 5660 Error "load photo paper in tray" - HP ...

https://h30434.www3.hp.com/t5/LaserJet...HP...5660...photo-paper-in/td.../5285421 Oct 5, 2015 - 2 posts
A new Envy 5660, can't get it to print 8x11" size, keeps error message, "load photo paper in tray", need to know how to set printer to print on regular size paper. ... I see you are trying to print to your HP Envy 5660 but you keep getting an 'Load photo paper in tray' error message.

HP ENVY 5640, DeskJet 5640 Printers - A 'Paper Jam' Message ...

https://support.hp.com/ca-en/document/c04759464 There are three different areas where paper might become jammed. Clear any jammed paper from one area, and then try to print again. If the error persists, ...

Paper Jam Or Tray Problem - Hp Envy 5660 Instruction Manual [Page ...

https://www.manualslib.com > ... > Instruction manual HP Envy 5660 Manual Online: Paper Jam Or Tray Problem. Paper has become jammed in the printer. Before you try to clear the jam, check the following: Make ...

Fixing a Paper Jam on the HP ENVY 5540 Printer - YouTube

? 14:06
https://www.youtube.com/watch?v=mrjGs1ahOjw
May 17, 2016 - Uploaded by HP Printer Support
Learn how to clear a paper jam hp 5660 photo paper jam Google Search

Jun 20, 2017 | HP Office Equipment & Supplies

1 Answer

HP CP 1515 constantly intializing


Use a flashlight and check as much of the paper path as you can see for scraps of paper or debris

Sep 28, 2012 | HP Office Equipment & Supplies

2 Answers

Bought this printer used. No manual came with it. There is a constant orange arrow pointing down. Help Margaret


Hello Margaret, I found the manual for the DeskJet here: http://h10032.www1.hp.com/ctg/Manual/c01372490.pdf
You can view it by clicking the link or you can print it out. Hope that helps.

Mar 05, 2011 | HP DeskJet D2560 InkJet Printer

1 Answer

My 4680 HP All in One Printer says there is a paper jam and one does not exist. How do I get it to stop so it will print. Prior to this it was not feeding and making a racheting sound


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Dec 15, 2010 | HP J4680 Office Jet All-In-One Printer

1 Answer

How do you fix a paper jam?


remove all paper from printer,then check the paper path,if error persists then u should check the sensors,remember when the paper jams its important to get it out in one peice if not you can jam a sensor causing a constant paper jam error,hope this helps

Nov 18, 2009 | HP LaserJet 1012 Printer

1 Answer

Paper jam light is on is it really a paper jamon hp J4680 multifunction printer


If it is a paper jam, here's how to solve it on that printer.

(do not delete)

Oct 21, 2009 | HP Officejet J4680 InkJet Printer

1 Answer

Hp j4680 says "paper jam"


Try this. Sometimes you get that message because a previous jam was never fully fixed.

Sep 29, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Hi, i have a HP officejet J4680 all-in-one. The


Clean every moving part with suitable substance. It will be better that you get a support.

Aug 12, 2009 | HP J4680 Office Jet All-In-One Printer

1 Answer

Carriage Jam Error display on the LCD!


open the lid ,you will see the cartridge track(steel bar) look both end of the track you will find something stuck over there most likely paper chip

Dec 05, 2008 | HP OfficeJet 6210 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet J4680 InkJet Printer Logo

2,765 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...