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turn off tablet and hold the volume up button and the home button together,then turn the tablet on ( keep holding the volume up and home button ) when tablet starts it will show you a secret menu, you can try rebooting it first from that menu and if it still dose not start do the same thing again but go for reset. ( this will wipe it clean,you will loose everything,so only do that as a last resort ) hope this helps
Did you get it fixed or did you send the tablet back? I could not get mine fixed and I finally paid attention to another forum and I fixed it with that download. I was zipping the file then unzipping it then putting it on my sd card and it does not work that way. I saved the new firmware straight to sd card put in tablet and boom I was up and running in ten minutes. Just be patient with it cause it will act like its doing nothing but it is.
this happened becoz u heve cancelled windos insatlltion in the middle . do one thing go to bios option by pressing f2 or del during boot up and then selct cd as primary boot device . also dont forget to selct the name of cd drive in cd drive option then try formatting the computer