Question about Xerox DocuColor 240 All-In-One Laser Printer

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Why is my xerox 700i showing a fault error 042-317 when i turn it on?

Posted by Anonymous on

5 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Xerox DC12 Error code 9-355

mi da errore 3- 355 cosa devo fare?

Posted on Jun 10, 2009

  • 141 Answers

SOURCE: error in xerox phaser 8400

37,004.40: PEST - Printhead Reservoir 0 disconnect. Reservoir 0 is not drawing
the expected power from the supply.

One of the printhead cables may have come partially unplugged. Also, an ink spill on the circuit board could lead to this problem.

Posted on Aug 04, 2009

  • 141 Answers

SOURCE: Xerox Phaser fault 37,002,47:18505

37,0XX.xx Errors - PEST Faults
AC power supplied by power sources such as uninterruptible power supplies
(UPSs) or DC-to-AC inverter systems may not supply correct voltage to
properly power up the printer. Likewise, other devices sharing the same AC
circuit can cause AC voltage sags that cause the printer to fail its AC heater
PEST tests (Print Engine Self Test). The printer may produce any of the
following disconnected heater errors:
■ Printhead jet-stack 37,002.47 or 37,003.48

Error Messages and Codes
■ Reservoir heater, 37,004.40 or 37,005.41
■ Drum heater error 37,006.42
■ Preheater error 37,008.44
■ Ink melters errors 37,009.45 thru 37,013.40
The printer includes several heaters powered by AC. The printer itself can
power up despite insufficient or irregular AC voltage but it may fail its AC
heater tests. This is due the test not measuring sufficient current flowing
through the heater at the moment the test runs.
Devices sharing the printer’s AC circuit shared, such as a laser printer, a
coffee maker, or a space heater, may be placing heavy intermittent demand
on the AC circuit. This sudden inductive demand creates momentary AC
voltage sag that causes the PEST test to fail.
Verify the AC power source prior to troubleshooting these errors. For wiring
diagrams to aid in diagnosing PEST faults, see “Wiring Diagrams” on
page 10-1.
8400/8500/8550/8560 PEST Description
37,001.46: Generic PEST error.
Something went wrong during the PEST process.
37,002.47: PEST Error - Printhead Left jetstack disconnect. The left jetstack is
not drawing the expected power from the supply.

Posted on Aug 04, 2009

pineworks
  • 4041 Answers

SOURCE: xerox phasor 8400 - fault 37,004,40:157517"

Hi I can gave you some error codes but this all I can do hope it be of help to you.
8,009.4x:CAP_FAULT_MP_NO_ CLUTCH_STALL:

  • The media path motor has stalled while moving without the clutch engaged.
33,001.4x - TM_DEV_FAULT_MPT_WIDTH_VALUE_TOO_LOW
  • Tray 1 status:
1. Check the wiring and connectors from the front door to the I/O board.
2. Run the Test Tray 1 Width Sensors.
3. If the test fails replace the front door.
4. Replace the I/O board.

08.055.44:
  • The media path drive module has stalled while engaging the head tilt.
37,008.44:
  • The Preheat preheater is not drawing the expected power from the supply.
Run the Preheat Heater test, check the wiring. If test fails and no apparently problem is evident, replace the preheater.

05,002.42:
  • Problems with the Y-axis. It could be the belt,motor or the drum.
7,008.4x: PM_FAULT_HEADTILT_NOT_ ENGAGED
  • The printhead tilt is not engaged, so it didn't tilt back properly or the printhead is stuck in the tilted position by the tilt lock arms. The process motor gear train getting out of sync can also cause this error.
1. Try rebooting the printer.
2. Check for an obstruction or damage in the process gearbox.
3. Ensure the gears are correctly aligned and homed. If faulty replace the process gearbox
assembly.
4. Run the Tilt Axis Drive test to test the headtilt.
5. Run the Head Maintenance Wiper Clutch test. If the test fails, replace the wiper drive clutch.
6. Run the Wiper Axis Drive test.
7. Replace the exit assembly.

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR
  • The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox being out of sync can also cause this error.
1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive module shaft are at home position.
6. Verify the headtilt gear will engage, see the home positioning procedure on page. You can manually engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper drive system.
All The Best: Pineworks

Posted on Jan 30, 2010

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Xerox Phaser errors 09,005.49, 09,006.41, 09,007.42, 09,008.43


Hi.
This procedure will clean errors like Note: type errors 09,005.49, 09,006.41, 09,007.42, 09,008.43 ('Ink Loader Fault - respectively cyan, magenta, yellow, black)

Start disconnecting the power cord for ten minutes , then remove the black stick check it and put it back. Ensure you are using original cartridges.


Turn the printer on, to enter the Service menu:

1. -You can access the menu using the FRONT PANEL:
  • Press the down arrow, select "Troubleshooting" from menu and then press OK
  • Press the down arrow until you get "Maintenance Tools" and then press OK
  • While holding the arrow at the top, also press the down arrow at same time, to access the hidden service menu.
  • Scroll down the menu until getting "Enter Diagnostics" and click OK. Wait about 20 seconds, then go to Step 3

2 - If you can not Access the menu because the printer is stuck with the error message on display.
  • If the printer is on, turn it off and wait 10 seconds. Turn the printer back on.
  • Wait to see the Xerox logo on display.
  • Before Xerox logo getting steady on display, press and hold the Back button (back) and 'i' (Help) on the Control Panel.
  • Hold down both buttons until the display shows "Beginning Initialization Service Mode". Release the button and the printer will restart showing the menu "Service Diagnostics".


3 - Scroll using the arrows until "Function Menu" appears and press OK

4 - Scroll using the arrows until you get the command "Clear Fault ISC" and press OK twice to confirm.

5 - Now push the "back" button on the control panel (usually at the left), then press "Exit Diagnostic", then OK twice to confirm.

6 - The printer will restart, and the error message will be gone.

7 - Remove the sticks, check them and load them back correctly.


If the error does not clear, then it is due to a fault, in which case contact Xerox technical support at the number listed on the owners manual.

on Jan 30, 2010 | Xerox Phaser 8550DP Printer

1 Answer

Anybody know technicians in NJ area for Xerox 700, please


Hi Oscar,

I see you bought a used 700i. I assume you didn't receive a maintenance agreement with the product.
I have some advice for you:
You can purchase a maintenance agreement on Xerox equipment new or used.
First contact:
Xerox Corp
101 Woodcrest Rd, Cherry Hill, NJ 08003
(856) 651-2000
Explain that you have a Xerox 700i without a maintenance agreement
and you would like a certified Xerox Technician to come onsite and
inspect your device to see if it qualifies for a maintenance agreement.
If your device can qualify it is more economically friendly to purchase
an agreement than it would be to have a tech go there and repair it once
Simply put, the one service call could be more expensive than a 1 year
maintenance agreement.
I hope this helps and if you need more info get back to me...

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here is the link Xerox offical site about error codes and things that you can do . i hope it useless.

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You have to go into Diagnostics and reset the ISC (Ink Stick Count) faults.This is under the functions section of the diagnostic screen.

Hold down the "back" and "information" buttons while turning on the machine to get into the diagnostic mode. Wait till you see the diagnostic mode message in the screen before releasing the buttons. It may take as long as 7 or 8 minutes after you release the buttons for the diagnostic menu to come up.

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