Question about Computers & Internet
Posted by Anonymous on
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Posted on Jan 02, 2017
Hi and welcome to FixYa!
The reason they are doing that is because of the 'fine print' when you signed up. It is stated as this;
The Term of the subscription is the length of time that You have selected, which term will be automatically renewed unless You modify Your account or cancel. If You cancel Your subscription, You are NOT eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If You have pre-paid for a certain period of services (for example if You paid a lump sum for 6 months of service), You are NOT eligible for a prorated refund of any portion of the pre-paid amount UPON cancellation.
This is their terms. You can cancel it, but you will still be charged the remaining term of your contract either way.
Hope this helps!
Posted on Sep 13, 2011
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