Question about HP PSC 1315 All-In-One InkJet Printer

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Cartridge not working

I'll print a page. The cartridge will move back and forth, but nothing will show up on the paper. I have enough ink so I don't know what is wrong. I tried it on both Word and Internet Explorer.  I tried restarting the computer.  I tried turning the printer off then back on.

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  • HP Master
  • 4,338 Answers

Have you recently changed the cartridges?
Did you take the tape off the cartridges?

Follow the steps on this HP link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01578490&cc=us&lc=en&dlc=en&product=374568

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Jun 22, 2009

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Posted on Jan 02, 2017

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Says low black ink, will not print aligment page, was given to me by freind who was moving, don't have manuel or sofeware for computer. Have a Mac Book-Pro, not even a year old yet (the computer)


Try to re-seat the cartridges into the printer. Remove both cartrdiges > . pull out the power supply (black box where the power cord is plugged in at the back of the printer) and put it back after 30 seconds > firmly re-insert the cartridges. Let it print the alignment page.



If the display screen shows "low black ink" again, then try to replace the black cartridge. The printer requires all cartridges to have sufficient ink in them to continue printing. Try to replace your black ink with a new one, preferably a genuine cartridge.
Should you still need assistance, please leave a comment to my response and I'll get back to you.

Oct 12, 2011 | Lexmark X5070 ALL-IN-ONE InkJet Printer

1 Answer

My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I am having trouble with an HP Deskjet D4260 printer. The printer has full ink cartridges and paper, none of the problem lights flash. When I print something, it prints, and the cartridges move back and...


Are you using HP's genuine cartridge and paper? Both have been designed together to work, maximizing the ink flow for efficiency and reliability. If you use a third party paper or ink, you will have a problem 50% of the time. Sometime you'll get lucky. HP recommends you use the genuine stuff, not just because they want your business, but because they want your printer to work.

Nov 05, 2010 | HP Deskjet D4260 Printer

1 Answer

Printer goes through the motions like it's printing, I don't get any error messages, you can see the ink cartridges moving back and forth, it pulls paper in and acts like it's printing, but the page comes...


Remove the cartridges and press the end with the ink sponges onto a paper towel. If you see ink on the towel, insert the cartridges and run the cleaning 3-7 times. This will use up some ink, but is the only way to resolve this issue. If you continue to see improvement in the prints, continue to clean until quality is acceptable.

Sep 30, 2010 | Canon PIXMA iP90 Mobile Printer

1 Answer

Paper jam..cartridge back and forth


hi
This clearly indicates that problem is with the rollers in the paper feed tray..to clear the obstruction-fold a sheet of paper 3-4 times lenghtwise to make it thick..insert this into the paper feed tray,behind the rollers-move it left right a couple of times....repeat this a couple of times-if no go...call tech support..printer would be replaced if in warranty...good luck

Jan 24, 2009 | Office Equipment & Supplies

1 Answer

Epson c60 printer


Common problem with Epson Printers.
Either the print head is clogged, or the tube that goes from the pump to the printhead fell off.

Open the printer cover so that the ink cartridges are in open view and then UNPLUG THE PRINTER" so that the ink cartridges wont go back to home position. (If there is a change INK cartridge button, then press that then uplug the printer when the cartridge stops moving.)

You can try to clean the print head by folding up a couple paper towels, then saturate it with windex with amonia. Place it under the print head assembly and manually move the print head assembly over the paper towel back and forth to clean the bottom of the print head assembly. You should start seeing ink on the paper towel.

After cleaning, run the cleaning program that Epson has, and try it out.
If it still doesn't work, then you might have to repeat this a couple more times.
If it still doesn't work, then it might be time to get a new printer.
Hope this info helps.
Good luck.
Mac

Feb 07, 2008 | Office Equipment & Supplies

1 Answer

Wants to print but won't put ink on paper


I'm experiencing the same problem. I tried to troubleshoot through software that came with printer, but no luck. Here's what happens:

The printer worked great for a month or so. Then, I didn't use it for a few months. When I tried to use it again, it acts like it's printing. My computer shows it's printing, the printer runs through all the steps, including moving the print cartridges back and forth over the paper as it should, but no ink comes out on paper.

Any suggestions?

Nov 05, 2007 | Lexmark X1270 All-In-One InkJet Printer

6 Answers

Printer "prints" but when it's done, no ink shows on the page.


When you filled your cartridges were they empty? If so there is a good possibility that the nozzles are gummed and dried up. If you are going to fill them yourself watch the indicator that comes up on the screen it will tell you when you are getting low. If you get a low indication fill it asap. This will keep your nozzles wet and free flowing. Waiting until its empty can cause them to gum up and altimately dry out. My solution is to go to the store buy brand new cartridges. Go through the the full set up that your manufacture recomends. This means using the install new ink cartridge utility that came with your printer. Print a test page and print a nozzle aligment page. Just remember never let your ink completely run out before filling. If you follow this you will never run into this problem again.

Sep 21, 2007 | Canon Pixma MP500 All-In-One InkJet...

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