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Brother j65 cartridge stuck - Brother MFC 7840W Printer

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Brother mfc 7440n - drum stuck in machine

Does the cartridge come out? I would try to turn it on so that the fuser gets hot. It may help losen thngs up. You probable need to replace drum too?

May 25, 2015 | Brother Mfc-7440n...

1 Answer

On a mfc j65 10DW the colour only prints in lines

do you mean there are lines in the color printing? this sounds like the unit may need to be cleaned and the color cartridge/ toner/developer unit (depending on technology used) may need replacement

Feb 11, 2015 | Brother MFC-J6510DW A3 Colour Inkjet...

1 Answer

How do I remove a stuck toner cartridge

Did you try to press DOWN the BLUE TAB that des-ENGAGE THE TONER FROM THE DRUM?

Dec 06, 2014 | Brother HL-2230 High Yield Black Toner...

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Indicates black ink empty when its not.

Try removing the cartridge and shaking it. Brother printers use an optical ink monitor with a float inside the cartridge. The float can get stuck sometimes and indicate incorrect ink level.
But keep in mind that printers often indicate 'empty' (on purpose) while there is still bit of ink left in the cartridge, to prevent running out of ink during printing. If shaking doesn't help, replace the cartridge.

Aug 25, 2014 | Brother MultiFunction Center MFC-440CN...

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Brother MFC-7420 just started printing a shadow image

Sounds like a bad drum cartridge. Pull the toner/drum cartridge out of the machine and set it down. Press down on a (blue?) tab to release the toner cartridge, and you can lift the toner cartridge out of the drum cartridge. There is a cleaning blade in there - a soft plastic blade that rides against the drum and scrapes off toner that didn't get transferred to the paper. If it gets stuck off the drum surface, images repeat a few inches (one drum circumference) down the page.

A new DR-350 drum unit should fix it. have the machine's power on when replacing it. While the door is open, touch the CLEAR key. The display will read "REPLACE DRUM?" or something like that. Press 1 for Yes.

Jan 05, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer


My Brother p-touch 1100 is feeding the white tape through but not printing black ink on it.  It has a new cartridge.  Can anyone help please?

Jun 19, 2008 | Brother P-Touch (PT1100SBVP) Label...

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Ink cartridge won't click in place

no. the ink has stained the led-control board. If the printer is in warranty call brother. If not, you need a new cartholder as a spare part.

May 03, 2008 | Brother MultiFunction Center MFC-440CN...

1 Answer

I believe there is a sheet of paper stuck in my Brother HL-2040 laser printer. I am unable to remove the toner cartridge to get the paper out; it seems to be stuck. What should I do? Thank you.

I knew I had to take out the toner cartridge but I couldn't remember if it was one piece or two. I went to over a dozen websites before I found some details beyond "Take out the cartridge." However the image was not clear. I asked for help from my wife, who knows less aobut computers than I do. She said, "It's definitely two pieces," and took the toner cartridge out, whereupon I removed the paper stuck in there and put the toner cartridge back in. Moral of the story: When even the instructions fail, ask you wife. Thank you, dear!

Apr 27, 2008 | Brother Office Equipment & Supplies

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