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Gettting Status NG B0 when trying to fax tx

Gettting Status NG B0 when trying to fax tx failure notice

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FixinFax
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SOURCE: Fax doesn't go thru, on the TX Failure report

No Good, receiving machine never answered.

Posted on Jul 04, 2009

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Toshiba DP 125F What do these status codes mean: a)NG B0 b)50 Also how do I fax to a long-distance number if adding long distance code?


If you mean by "50", Device Error 50, make sure the cable is firmly connected between the main motor and the Mother PBA (CN3), between the Mother PBA (CN24) and the Main PBA (CN12). Otherwise, replace in this order:
1. Main motor.
2. Main PBA
3. Mother PBA.

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Every fax we try to send it comes up with a error tx report of "NG". What does "NG" mean and how can we fix it?


Hello.

NG means: Some or no pages sent.

Check the paper feeder to see if the page is pulling through.
Listen to see if the fax line "sounds"like it is working or if you hear dialing or not.

Hope this helps.

Mar 22, 2010 | Canon FAXPHONE L80 Laser

1 Answer

NG result


NG is just the error and not the problem, you have to read the code with the NG, it could be a phone line problem, a problem with the fax on the other end, a busy or not answered fax...any number of problems.

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Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

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POWER OFF THE MACHINE PRESS 1 3 *(star) together. switch on machine while holding this three sw.
machine will rest.

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NG = No good or not good. Fax did not go through..

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Canon fax mp780 says 'ERROR TX REPORT' 'result NG', what do I have to do to to snd the document? The manual has no translation of error codes!


If you go into the fax tx settings and turn off ECM setting, the fax should send (at least it did for me when I had the same problem).

Jun 28, 2008 | Office Equipment & Supplies

1 Answer

Cannot Send Faxes


Problem:
Not sending to long distance and government sites with encyrptor. Note: NG is not actually part of the Fault Code. NG stands for No Good on the Activity Report. Cause:
Not enough time to hand shake. Another cause of B5 can be a faulty Main PWB. Note: Should you wish to change the Main PWB, consult the following ETI 170535 to insure that you are selecting the correct part number. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. On speed dials and one touch numbers that the Customer is having problems with, you will have to modify the number to be dialed. What you have to do is add pauses to the end of the number. (example 555-5555 does not send to, error B0 (that is B Zero ) every time / then start adding pauses at the end of it until it works. Example 555-5555#. in some cases in Winnipeg and surrounding areas we have had to put up to 6 pauses to get a successful send. Note 1: These were to Fax Machines with encryptor devices and long distance...Avoid Call Backs. Inform the Customer of this. LEAVE instructions on how to do this. This will save your and your Customer some headaches. Note 2: Some success has been found by turning off the V34 Modem

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