Question about HP Photosmart A636 Compact Photo Printer
Will not print yellow, have replaced cartriage,ran all test, no error codes
Posted by Anonymous on
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Posted on Jan 02, 2017
Here is a link to hp's web site. They will troubleshoot your issue. This link is linked to a page talking about HP Inkjet Cartridges and Media - Missing Color, Wrong Color, or Streaks in the Printout. There are several links in this site to go off of and troubleshoot further. Hope this is helpful:) http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa00224&lc=en&cc=us&dlc=en&product=60097&rule=34749&lang=en Jason
Posted on Sep 04, 2007
Assuming that you have the correct print drivers and the color is set correctly on your software. Then the issue is often caused by the ink drying and clogging the injectors. Open the lid and remove the ink cartridges, then unplug the printer. Then get a swab or Q tip and using bottled water (do not use tap water). Moisten the swab and wipe the areas on the printer where the ink cartridge contacts the printer. You should see ink on the swab. After you let it completely dry then place the cartridge back in and turn the printer back on. Try to print again. If it is still not printing with the correct colors then you could have a problem with the injector circuitry. At that point it is cheaper to buy a new printer. You can get refurbished ink jet Dell printers at Dell.com under outlet for usually $30-$40 and a one year warranty.
Posted on Feb 11, 2008
If you're setting up the printer or changing the toner or ink cartridge for the first time, double-check the instructions to make sure that you installed the cartridge correctly and, for new printers, that you have removed all the pieces of cardboard or plastic packing material.
Check to see whether paper is feeding from the paper tray. If it's not leaving the tray at all, try feeding a page manually (if that's an option) or using a different paper tray. Sometimes a problem with the tray can be traced to a broken spring or a piece of plastic.
If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path.
If paper is feeding through the printer but coming out blank, check to see whether the printer is out of toner or ink. A defective toner or ink cartridge could be the problem.
Posted on Dec 04, 2008
Missing or incorrect color
You have changed the color settings manually. Return the color setting to Automatic. • Windows: On the Color tab of the printer driver, click Automatic. • Mac OS: In the Print dialog box, select the HP ColorSmart or HP Color Quality pop-up menu and then select the Manual option.
Your print media does not meet the specifications for this printer. For example, you are using coated, glossy, or photo paper. Use a different paper, such as a high-quality paper designed for laser printers. See the user guide for information about print-media specifications.
You are operating the printer in excessively humid or dry conditions. Verify that the printer environment is within humidity specifications. A print cartridge might be low on toner. Check the printer control panel, print a Supplies Status page, or view the embedded Web server (HP color LaserJet 2500 series printers only) to see supplies status. (If you are using a non-HP cartridge, none of these sources will provide information about a low or empty print cartridge.) If a cartridge is low on toner, replace the print cartridge.
Clean the sensors and perform a calibration.
The HP Color LaserJet 1500 Series Toolbox is not supported for the Macintosh operating systems. 1 Make sure that the printer is turned on and in the Ready state. 2 Open the Toolbox. 3 On the Troubleshooting tab, click Cleaning Page and click Print. A page with a pattern prints from the printer. 4 At the printer, remove any media from tray 1 (multipurpose tray). 5 Remove the page that printed and load it face-down into tray 1 6 At the computer, click Clean.
Note For even better results, repeat this procedure several times.
The printer automatically performs a calibration when the imaging drum or a print cartridge is changed, and at set intervals that are determined by the total number of pages the printer has printed. For the HP Color LaserJet 2500 series printers, you can change the interval at which the printer performs automatic calibrations by using the embedded Web server.
To calibrate the printer manually Turn the printer off, wait one minute, and then turn the printer on again.
To calibrate the printer from the Toolbox The following procedure must be performed from the HP Color LaserJet 1500 Series Toolbox or the HP Color LaserJet 2500 Series Toolbox, which are only supported for Windows 98, NT 4.0 (HP Color LaserJet 2500 series printers with parallel connections only), Me, 2000, and XP.
Note The HP Color LaserJet 1500 Series Toolbox is not supported for the Macintosh operatingsystems. 1 Open the Toolbox in one of these ways: • On the desktop, double-click the HP Color LaserJet 1500 Series Toolbox or HP Color LaserJet 2500 Series Toolbox icon. • On the Start menu, point to Programs, point to HP Color LaserJet 1500 or HP Color LaserJet 2500, and select the HP Color LaserJet 1500 Series Toolbox or the HP Color LaserJet 2500 Series Toolbox. 2 On the Troubleshooting tab, click Diagnostic Tools (on the left side of the screen). 3 Click Calibrate Now.
Hope this helps!
Posted on Sep 01, 2009
You can dab the bottom of the color cartridge on a damp paper towel, check the streaks left behind, if there is no yellow either there is no yellow in the cartridge or it's just plugged. Dab it a few times on a wet towel, if still no yellow, you need another cartridge.
Posted on Dec 22, 2009
Testimonial: "Thank you. You were right on! Sadly enough, this is the second consecutive cartridge that was without yellow. Is this a common flaw from HP?"
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