Question about GE Microwave Ovens
It may be a failed keypad or control board, but more likely it's a
simple failed door switch or loose or broken door switch mount.
Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.
I would strongly suggest checking the door switches first.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
Then you can see the switches & mounts and refer to these files:
Also, there should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.
You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.
If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.
Feel free to contact me directly (and please remind me of your full model number from the tag on the unit) for more information & help.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller, AS-EET
Posted on Jun 24, 2009
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Posted on Jan 02, 2017
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