Question about HP CP3525N Color LaserJet Printer
Our HP Printer brings up the message "Error 49.4C02", we've tried to restart the printer but message keeps coming up.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: hp 2355 all in one error message
mine HP was acting the same way after a jam. I contacted hp and they told me it was a hardware issue and that I would need to purchase a new printer. I found a KB on thier site for this issue. It involved removing both ink carts and then reseting the printer with the ink carts out. it seemed to work.
Posted on Jul 03, 2008
41.5 is a paper feed error, take out the paper tray and clean the rubber roller above where the paper goes with a cloth just damp with water. Dirt on that roller will stop it from picking up the paper.
Posted on Jul 09, 2009
>try to do hardware reset
>while printer is on unplug power cord at the back of it, press and hold # and 6 buttons on your printer, while holding the buttons plug back power cord, printer should initialise you can release the buttons after 10 secs or until you see semi full reset on the display, if the printer will not automatically turn back on press the power button, if it ask for you to set the region and laguage again then you have done the reset successfully
>this hardware reset should clear the error otherwise better contact hp
Posted on Sep 29, 2009
0x61011bef is a general error that the chipset in the printer gives instead of a "carriage jam " error message.
Double check inside the printer as well to ensure that there is no bits and peices stuck insde the printer where the carriage assembly ( where the printheads sit) check to make sure that moves freely.
as well as clean the rollers on the back of the printer... silly yes but it has been know to cause an error if there is built up paper dust on them
Posted on Mar 27, 2010
Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This also fixed the ink system failures the printer was having. A similar fix may apply to other printers produced by HP around this time.
Posted on Oct 03, 2010
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