Question about Janome D'cor Excel Pro 5124 Mechanical Sewing Machine

1 Answer

Why will the bobbin race assembly on my singer touch and sew 640 will not move?

Posted by Anonymous on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 47 Answers

This specific model, and most of the Singer Touch and Sew series of machines has several plastic gears that drive either or both the hook, and the feed dogs. Due to age and general wear, these gears eventually break. It is almost 100% likely that one of your gears is broken. It is recommended that you replace all of the plastic gears in your machine at the same time. If you just replace the one broken gear, you are merely shifting the weakest point in the system to another gear, which will also break shortly. If you replace all the gears at once, they will be of equal age and strength. It is best to get this done at a reputable sewing machine repair shop, as this repair involves a complete re-timing of the machine, and can be quite difficult for the novice.

Posted on May 14, 2014

3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1456 Answers

SOURCE: I am free sewing using the darning foot (quilting


Possibly your bobbin is in the machine backwards or upside down. The thread needs to come off the bobbin in a certain way (or direction) specific to each machine. If it will fit, try flipping the bobbin over or around.

Another thing might be the thread tension, make sure you have threaded the feed from the spool of thread properly. Often it will do this on its own.

If the bobbin is in correctly and through the **** in the side of the bobbin casing, make sure the top is threaded correctly. The part the goes up and down, I don't know the name, but it is right above the needle and if the thread is not through this part you will get a mess on the underside.

Posted on Dec 15, 2010

  • 1564 Answers

SOURCE: Bobbin Holder

Please see PDF Page 102 of this online manual.

Posted on Aug 05, 2012

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Singer 3232 machine was sewing fine now motor runs but needle does not move up and down

Check if the machine is in the bobbin winding mode. To wind the bobbin, the bobbin spindle has to be moved to the right. (The hand wheel will not turn if the bobbin spindle is in this position.) If it is, move the spindle to the left.

If the hand wheel turns, then check for a thread jam. Remove the top thread and take out the bobbin case. Gently turn the hand wheel forward and backwards until the thread comes free of the hook in the bobbin race. Follow this by cleaning any lint from the bobbin race of the sewing machine.

The last possibility is that the belt has failed. This belt transfers the energy from the motor to the needle bar. One source of the belt is . You can find YouTube videos on changing the belt. There are other parts that transfer the forces form the belt to the needle bar. However, I suggest you find a good sewing machine mechanic if any of these parts fail.

The manual has good pictures of the bobbin spindle on page 11 (page 18 of the PDF). Singer has the manual on their support page: . The direct link to the manual is .

I hope this helps.

Cindy Wells

Jul 28, 2017 | Singer Sewing Machines

1 Answer

Singer touch & Sew machine model 648, the bobbin mechanism wont move all together. I need help!

The bobbin push button (button next to bobbin under the throat plate) must be in the sew position. When it is in the wind ( down to left) the machine will not sew. You need to push the button to the right to release it.

Apr 30, 2015 | Singer Sewing Machines

1 Answer

Bobbin is not moving at all. I have taken it out of the case and took the case out and reinserted it and still nothing. I have also checked for lint broken needle and ect. The total case is not moving...

it possible that there is something wrong with the hook or hook race or even the sewing machine could be out of time,, it would be a good idea to have the machine checked..

Sep 07, 2013 | Singer Featherweight 140Q

1 Answer

I need information on how to thread the bobbin on a singer touch and sew model 640

here is a link for a manual
or also has some threading diagrams or you can also check with youtube for a video.

Aug 12, 2013 | Sewing Machines

1 Answer

Singer Golden Touch N.Sew 630

it sounds like the machine may need to be serviced

Dec 21, 2012 | Singer 7430.CL Computerized Sewing Machine

1 Answer

Singer touch & sew 640 bobbin won't turn

is the bobbin in the bobbin case correctly?
is the bobbin wound correctly?
try taking the bobbin out & turning it the opposite way
let me know if any of the suggestions work

Apr 07, 2012 | Sewing Machines

1 Answer

We have a Touch & Sew 640 that we ARE trying to get running, and we need a manual, and specifically how do w thread the bobbin.

To wind the bobbin, select straight stitch, thread the machine up as normal making sure the presser foot is up, open the slide plate, push the little button over to raise the winder, take the thread and wind it round the presser foot screw a few times, press on the foot control slowly and the bobbin will wind, when you have enough, stop, close the slide plate to drop the winder down, pull the threads to the back and start sewing. for manuals try

Jun 24, 2010 | Singer Touch Sew 7462 Mechanical Sewing...

1 Answer

How to thread the bobbin on a singer touch and sew model # 625

how to wind the bobbin of the singer touch and sew model 625

Jun 13, 2009 | Singer Sewing Machines

1 Answer

Bobbin thread will not catch

This is really one for an engineer. It involves loosening the bobbin race and moving it slightly till the hook catches the thread,and then retightening. Can be an awkward job requiring 3 hands,even for an expert!

Feb 13, 2009 | Singer 5050 Mechanical Sewing Machine

Not finding what you are looking for?
Janome D'cor Excel Pro 5124 Mechanical Sewing Machine Logo

71 people viewed this question

Ask a Question

Usually answered in minutes!

Top Janome Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1125 Answers

Douglas Plant
Douglas Plant

Level 2 Expert

184 Answers

Irene Tulloch

Level 2 Expert

458 Answers

Are you a Janome Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides