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When using IMac, when scanning printer shows message USB not connected

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  • JDTec
    JDTec May 11, 2010

    What printer? What model iMac?

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Well what type of device,scanner or whatnot mac doesn ot support everything you buy if know it says it on the box its just not the full truth. get back with me with a reply

Posted on Jun 22, 2009

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Posted on Jan 02, 2017

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1 Answer

I get a message that my HP 5500 is not connected to my new iMac but the printer says it is connected. How to solve?


The printer says that it is connected correctly to the router because the router is aware of it and has assigned to it an IP address on the network.
The computer on the other hand does not know that there is a printer. Not finding one (or not knowing where to look for it) the computer reports that the printer is offline.
You must install the printer drivers on the computer.

May 25, 2012 | Apple Computers & Internet

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I can't scan anything on my HP PHOTOSMART C4345 All-In-One


Try this: Power down the computer and printer, connect the usb to a different usb port. Reboot. The Mac should register the changed location.
The older apples used to be very sensitive to port selection and peripherials serviced. Perhaps they still are.
Regards
apeal

Aug 21, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

No scan with imac


Make sure that the hardware is functioning correctly.

Restart the product and the computer

Manually check the USB connection between the product and the computer

Make sure that the USB cable is connected correctly to the product

Test the USB connections and restart the computer

The USB cable is connected to a USB hub or a docking station for a laptop
or Desktop.

Fully uninstall and reinstall the HP software

Use the MSCONFIG utility to enable the Startup software
Try the scan again
If the scan is successful, the issue is resolved.

Aug 09, 2009 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

HP PHOTOSMART C4280 ALL IN ONE WHEN USING IMAC 10.5.7, PRINTER SHOWS MESSAGE USB NOT CONNECTED


You need to try isolating the problem first.

1. Try connecting the USB cable into different USB port of your Mac Leopard.
2. Make sure that your computer could detect other USB devices.
3. Try connecting the printer into different computer to see if the printer would be detected or not.
4. Use different USB cable.

If you get the same problem, you need to contact the printer manufacturer. I believe that it is more on physical connection.

Have a great day!

Jun 22, 2009 | HP Office Equipment & Supplies

1 Answer

Get message USB not connected when trying to scan


Right mouse click on my computer then click on hard were click ondevice manager, then click on port there may be yellow sign in usb port keepiung cd install it. 2/ if not work change usb cable to check ithink ucan solve your problem. 3 if not solve or u have desk top computer change usb card which we keep on on mother board slot. as amodeam and other card thank

Jun 19, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Canon Pixma MP610 not connecting to scan


Had the same problem. Don't think it scans wireless; worked fine when I connected with USB cable.

May 18, 2009 | Canon PIXMA MP600 all-In-One InkJet...

1 Answer

Can't scan from HP psc 2400 to iMac computer


You need to set up the software on the iMac. The reason it gives you that error message is because it can't communicate with the computer and imaging software as the computer doesn't see the scanner and can't communicate with the printer's control interface. The iMac may see the printer and be able to print without any additional software because the driver package for the printer portion may already be installed with the OS X HP printer driver support. You didn't mention whether or not you could print from OS X. I am assuming you can. Faxing and copying from the unit doesn't use the computer at all and doesn't need to communicate with it. Scanning and printing do. If you can't print either then none of the driver or support software is installed and you have to set it up. You can get the instructions for setting the printer up in OS X 10.5 from HP. Just click here and it will take you to the page with the instructions.

Best wishes and cheers

Jan 04, 2009 | HP PSC 2410 All-In-One InkJet Printer

1 Answer

Can't scan with HP Officejet 6110 from document holder


well u can try:

1/uninstall and install printer/scanner drivers and software.

2/ replace the usb cable.

3/make sure that there is no damage va been maen on th AIO cuz u need a warrantly in this case.

plz do rate this post.

Dec 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Lexmark P6350 and New Imac intel compatibility


I'm part way there.  I rang Lexmark and they say P6350 can only work with Mac OS up to 10.4 whereas I'm using 10.5.2.  I'm not yet fully convinced it can't be made to work and a knowledgeable friend will be round later.  I may get back to you. Porphyry

Feb 22, 2008 | Lexmark P6350 All-In-One InkJet Printer

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