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Avaya phone system to many lights

Extra light on

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The extra light means there is something programmed for that location. I would go into the extension programming and see what that button is set for. It could be an unused line or a feature not labeled.

Posted on Nov 29, 2014

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Hello I have question regarding Avaya phone (red light on the top of the device) Why some users have that light on and some of them they do not?


When you get a new voice message the red light turns on. As long as you don't check the voice message the red light stays on.

Sep 07, 2011 | Avaya 5610 IP Phone

1 Answer

The "Message" light is lit


Another person in your office could of mistakenly turn your message light on. To turn off your message light press feature 10 then your extension number (feature 10 xx).

Nov 18, 2010 | Avaya 700340193 Corded Phone

1 Answer

We have the Avaya Partner phone at work and no one can figure out how to silence the ringer. I can get the volume down but not off.


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Central telephone Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing..

Press feature "00" to logout

Sep 22, 2010 | Avaya 700340193 Corded Phone

1 Answer

I have caller id on my avaya phone but I don't know how to find the call log. How do I access the call log for caller id?


You need to do Admin programming to tell the system to log the calls (#317 & #318)

Then you need to put a log button on a lighted button (Feature 23)

Jun 25, 2010 | Avaya Eurostyle 18D Corded Phone

1 Answer

Merlin Plus. Have two extra line buttons


do you have a manual? the programming code escapes me...you need to remove the lines on that phone. it wont let you program a button over a line button, so you must first remove the "Line appearances" then you should be able to.

Let me know if you need to code for the removal of line appearances....

May 18, 2009 | Avaya Merlin BIS 10 Corded Phone...

1 Answer

Avaya Euro 18D Voicemail Light


If the voicemail you want to use is Verizons, it will NOT light the light on your phone.

For that to happen, you would need a voicemail through the phone system

Nov 07, 2008 | Avaya Eurostyle 18D Corded Phone

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