Question about Canon MultiPASS MP730 All-In-One InkJet Printer

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Weong cartridge error on my LCD screen--I cleaned

"wrong cartridge" error on my LCD screen--I cleaned the heads and put in new cartridges-- error msg. remains--?
This msg. appeared during printing in the "copy" mode.

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Wrong cartridge error is a problem with the printhead, needs to be replaced. Qy6-0064-000, aprox. $40.00

Posted on Jun 22, 2009

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Dont go to Cartridge World :(. This problem is sometimes caused when a cartridge has been re-filled and re-set too many times, The chip corrupts and causes some very weird messages. Simply try a New Set of Cartridges (Not reconditioned or Refilled). GnL Products in NSW have new compatible cartridges for about $10 each. gnlproducts@live.com.au

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Your print head may be damaged. You might consider replacing it.

Canon suggests pulling the ink wells and also pulling the print head and then reinstalling the whole assembly. They consider this a reset. It is also suggested to replace the printhead which the ink cartridges are housed in. I have done this to remedy bad printing and am considering this $50 purchase as I am dealing with "wrong cartridge" message also. Some have said replacing the printhead remedied this code problem. BUT, i did read one person who said this did NOT work. Right now I am debating whether I should put $50 dollars more into this machine....although this printer has been excellent and many agree.
Comments: Apr 17, 2010 - As a follow up I did fix my "Wrong Cartridge" message by replacing the printhead, I worked and worked at cleaning the old one but finally gave in and anted up the $50. This fixed it! Long live DIYers!

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Try to remove all ink cartridges, then remove the print head, clean the contacts on carriage with piece of cotton and little alcohol then put all back again.If this not help replace the print head.It's part number is QY6-0037-000.

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if you cleaned your print head like I did you'll probly
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I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.

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Hi, remvoe the black ink cartridge , dip the cartridge in luke warm water for 30 secs , clean the cartridge and unplug the power adapter from the printer , wait for a minute and then reconnect it back , put back the cartridge and then look for the error msg , if it stil displays the same error then its an issue with the cartridge and needs to be replaced..
Do lemme know if it helps..
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if you are getting the msg color cartridge missing , maku sure that it is compatible with your printer , on the cartridges you will get the part no M4646/J5566 , look for those part no's and if it is giving the error msg on the LCD display of the printer , try using the old cartridge ...try the following steps
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2) wait for 30 seconds and put back the power adapter and turn on the printer, and look for the msg on the printer display. if it gives the same error msg with the old as well as the new color cartridge then its an issue with the printer , and if it does not gives the error msg with the older one then its an issue with the cartridge and if you have purchase the cartridge from dell online/phone then call them back give the order no of the cartridge that u have purchased and they will replace it.

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Take both cartridges out and then you will see a grey lever in the front of the assembly that holds the two cartridges in it.
If you lift that lever up it will allow you to remove the print head assembly.
Soak that in some hot water, use a straw to help blow out any remaining ink residue in the holes that the ink flows throw and once it is dry again put it back in and see if the error goes away.
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