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HP LASERJET 4250N PAPER JAM IN 20.13.00 TRAY 2 HOW TO FIX

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5 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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NotAsUsual
  • 43 Answers

SOURCE: hp laserjet 4250n paper jam in 13.01.00

According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!

Posted on Jun 02, 2008

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DosHog
  • 168 Answers

SOURCE: 13.01.00 paper jam tray 2

The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

Posted on Jul 23, 2009

brett207
  • 231 Answers

SOURCE: Laser Jet 4250N

You should be able to clear this jam yourself
Open the top cover and remove the toner cartridge.
Look inside for jammed paper, and remove it.
Reinstall the toner cartridge and close the lid.
Try that....

Posted on Dec 08, 2009

  • 345 Answers

SOURCE: i have a hp laserjet 4250 printer it had a paper

There is still paper stuck in the printer. try lifting the printer off of tray 2 to inspect it or here it is straight from the service manual...

Jams in tray 2

Table 7-10 Causes of tray 2 jams

Cause Solution

The feed or separation rollers are dirty, worn, or damaged. Clean the rollers. If they are dirty after cleaning, or if they are

worn or damaged, replace the rollers.

The pickup roller is worn or damaged. Replace the pickup roller.

The tray 2 paper pickup assembly drive gears are damaged

or the assembly is defective.

Check the drive gears in the paper pickup drive assembly.

Replace the pickup drive assembly if the gears are

damaged. See Paper-pickup drive assembly.

The tray 2 pickup solenoid (SL101) is damaged. 1 Disconnect the connector for the tray pickup solenoid

from the dc controller PCA (location J92).

2 Measure the resistance between the cable connectors.

3 If the measured resistance is not approximately

160 ohms for the HP LaserJet 4200/4300, or 110 ohms

for the HP LaserJet 4250/4350, replace the tray 2

pickup solenoid.

The tray 2 lifter-drive assembly or the stack position

sensor (PS107) is defective.

Replace the lifter-drive assembly. See Tray 2 lifter-drive

assembly and/or Printer switches and sensors.

The dc controller PCA is defective. Replace the dc controller PCA. See Dc controller PCA.

Dirty, worn, or deformed pick-up roller, cassette separation

roller, and cassette feed roller.

Clean the rollers if they are dirty. Replace any worn or

deformed rollers. The cassette separation roller and the

cassette feed rollare are to be replaced together.

Damaged gears in the cassette pick-up drive unit. Move the gears in the cassette pick up drive unit. If the

gears are not rotating correctly, or are damaged or worn,
replace the cassette pick-up drive unit.

Posted on Dec 25, 2010

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You should be able to clear this jam yourself
Open the top cover and remove the toner cartridge.
Look inside for jammed paper, and remove it.
Reinstall the toner cartridge and close the lid.
Try that....

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Hp laserjet 4250n paper jam in 13.01.00


According to the manual: "A 13.01.00 error message indicates that the media did not arrive at the pre-feed sensor (PS102) within the specified time." That usually means that the rollers fail to pickup the paper from Tray 2. Usually, cleaning the paper feed roller in the 500 sheet tray should fix this. While blowing out dust, you may have coated this roller with paper dust. A quick way to double check this is to power cycle the printer & try to print from Tray 1, the MP feeder tray (unless Tray1 has rarely or never been used...it might be a little tempermental as well). Regardless, this error is very common & is usually fixed by cleaning. Depending on usage, this roller is considered a customer replacable item (Part # RM1-0037-000CN) with a life expectancy of more than 200,000 pages. There are 3 of that type roller in the printer, but the one in the tray is usually the 1st one to fail. Hope this helps!

Jun 02, 2008 | Office Equipment & Supplies

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Change the tray one behavior from the front panels paper handling menu. from there you can tell tray 1 to print first if paper is present or default to tray 2.
factory settings are to print from tray 2.

are you keeping paper in both trays??

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