Question about HP DeskJet 3520 InkJet Printer
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Posted on Jan 02, 2017
Posted on Oct 22, 2008
If your computer has a Windows OS, you can clear the queue manually when the job will not delete it from the print queue list.
With Windows Vista or Windows 7, you will need to run the command prompt as Administrator. Click Start > All Programs > Accessories > Command Prompt (for Vista or Win7, right click here and choose Run as Administrator). At the prompt, type "net spooler stop" without the quotes followed by pressing Enter. Next type "net spooler start" (again without the quotes followed by Enter). Restart the computer then take a coffee break before trying to print again. If you don't type the start command, this reset takes even longer after the computer is restarted.
Note if you use a Fax machine with the computer, you may need to confirm that this will stop the Fax service as well.
If the problem persists, make sure that the USB cable is currently connected to both the printer and the computer. You may want to change ports and make sure that other devices work in the USB ports. (Some computers have an option to disable some USB ports.)
If you have a different OS, please add a comment with the OS on your computer. I hope this helps.
Posted on Apr 14, 2012
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