Question about Dell XPS M1330 Notebook

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Dell XPS 1330 - screen goes funky with lines memory parity error

Screen goes to lines and wont reboot - just green & black lines - last time it said hardware error and memory parity error - this occurred during the warranty period and they sent out a tech who left a service report "rep MB - test OK"

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The same exact thing happened with mine less than 6 months after I got it, and the tech came out and replaced the motherboard. Before I called for support I was able to boot it up in safe mode after several attempts, but it finally crapped out. Sounds like you need a new one again. If it's not under warranty, you can just replace the part yourself with the right tools. I told the tech who came out to my house that I had purchased the 3 year warranty and he told me I did the right thing. Let me know if you need assistance.

Posted on Jul 22, 2009

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The tech is saying that they replaced the motherboard and if they replaced it with the same model number and the manufacturer didnt fix the problem you had to begin with then the new issue is just a mirror of the old one and will require a Motherboard to fix.

Posted on Jun 22, 2009

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Multiple problem issue going on here, with the screen having those lines popping up the way it is, the screen is definitely going to need to be replaced.

Hard drive is a more touchy issue. Not sure if you put a new one or a refurhbished one in the system. If it was a used one or refurbished one, I would suggest putting a new one in the laptop to be sure the hard drive is good and then reinstall the OS and put the drivers back on. That would be my suggestion.

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In fact try the memory swap first and then if that doesn't get you anywhere then try a new hard drive in the laptop.

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Robert

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