Question about Epson Expression Home XP-310 All-in-One Printer/Copier/Scanner
The replace print message came on about three weeks after we set up the computer which is still under warranty. Felt that this was unusually short time for ink refill, but figured the cartridges that came with the printer were not very full, which was verified by customer service. When I removed the color cartridges, there was ink all over the place even mixing colors. I was told by customer service to replace the used cartridges with brand new oem cartridges, and call back. He said the only way to take advantage of the warranty was for a hardware failure. I'm a techie myself, but not so much with printers. I looked the problem up on the internet, and it looks like the only thing that fits is a code e01. I called back and told them this, and they want to verify it on the printer, so how do I find out if it is indeed the e01 code causing the problem?
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Posted on Jan 02, 2017
Are ya sure it isn't only preventing scanning direct to printer output? Is it also disallowing scanning to file? Epson printers can´t operate if one of the cartridges is empty. There is no workaround for that. Epson printers actually use a LITTLE ink from ALL the color carts, even when you select "black only" in the driver. They do this to help keep the nozzles from clogging in the case of users who mostly print in black. Nobody [besides perhaps Epson] ever claimed Epson printers were the most efficient or environmentally-friendly ones in the world. for quite a while now Epson uses piezoelectric printheads, as opposed to the thermal heads used on most other printers. The enemy of piezo heads is air bubbles. They candamage the costly head, and that's why you cannot continue to use the printer if ANY individual cartridge runs out of ink. In fact, Epson designed its cartridges to signal "empty" when there's still around 15% (higher by some estimates) ink left! That's to make certain you can't run the cart completely dry and thereby introduce air into the head. If you don't believe that, carefully open up a spent cartridge over a sink, slice open the plastic film covering the various ink channels and rinse it out -- repeatedly push in the spring loaded outlet valve as well. There's so much ink left, it will take quite a while before the water begins to clear! It's incredibly wasteful and annoying, but it actually saves money in the long run, because it's even MORE wasteful to run tons of cleaning cycles just to purge the head once you've gotten air in the system. Aftermarket carts and ink can save lots of money, but they're a crap shoot. Fed up with OEM price gouging and scare tactics, I decided to try a clear-cartridge refill kit for my R200. The RX600 uses the same kit: http://www.inkjetcarts.us/servlet/Detail?no=8 Good Luck!
Posted on May 08, 2006
epson printers won't really print if one cartridge is not detected or detected as empty. the only option that i can suggest to you is that, buy a continous ink kit at any ink refilling station in your place. i highly recommend that dont leave a cartridge empty with ink cause it might clog your printhead. using a continous ink system's cartridge is auto reset, whenever the printer says that the cartridge is empty, it will automatically resets itself. ink refill kit comes with 100+ml of ink per color i think. and it is much cheaper using original epson ink.
Posted on Sep 26, 2007
Had the same problem but this worked for me. To force a cartridge change, press and hold down the PAPER FEED button for at least 5 seconds as suggested here:
I then changed the black cartridge, even though I hadn't used much ink from the old cartridge and the computer was showing it as three quarters full.
Posted on Apr 22, 2008
SOURCE: Epson RX500 printing problems
Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.
The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.
For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.
I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.
If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.
Happy trouble free printing
The INK Store (UK & Europe)
Posted on Jul 15, 2008
Try changing it in the properties section under device settings
or go to color management if you have it and change the setting to black only,.
Posted on Aug 07, 2008
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