Question about Nortel T7316E 2-Line Corded Phone
Our Noortel phone system is indicating that two lines are "in use" and yet I am the only person in the office and am not on the phone. How can I release these calls?
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Posted on Jan 02, 2017
SOURCE: Caller ID not working
This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.
Posted on Aug 21, 2007
SOURCE: Incoming call indicator light
The easiest way is to assign a DSS button for each person. When their phone is ringing, the DSS button will flash (on most systems - older systems don't do it and newer systems can be programmed not to).
We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
Posted on Oct 14, 2008
it may be turned down to low.press the program key and use the scroll bar below the keypad to find your option...hopes this helps
Posted on Dec 20, 2008
Unfortunately if the receptionist is using priority call (f69) there's not much you can do. Priority call is an administrator programmed function that overrides when your on a call and when the set is in do not disturb. Maybe bribing the receptionist might be in order.
Posted on Feb 12, 2009
I have a DK824 I bought in 2000 which did not have called ID capability - that was explained to me on purchase - if yours is 2 years old they must have kept the models the same for a long time though
Posted on Mar 26, 2009
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