Question about GE JES1344SK 1.3 Cu. Ft. Countertop Stainless Steel Microwave Oven

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Why has my GE JES1344SK Microwave Oven stopped heating?

The light comes on, the turntable turns, there's warm air venting out the side, but it won't so much as melt butter! What can I do?

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9047 Answers

SOURCE: buzz, plastic smell and no heat

Chances are you have a magnetron that's failing. GE had a rash of "underperforming" magnetrons on these units. They replace the magnetron, stirrer and high-voltage diode at no charge for parts as long as a GE-authorized service center does the work. Sometimes the unit gets run too long in a failing state and the waveguide and chassis of the oven get damaged. The bulletin shows you where tyo check. To see if yours is covered, see this bulletin: http://www.microwavedisplay.com/ge_mw_mag_kit_bulletin.pdf Otherwise, you need to contact GE Customer Relations at 1-800-386-1215 as soon as possible and tell them your problem and they will put you in touch with a local authorized servicer.

Posted on Apr 11, 2007

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  • 1 Answer

SOURCE: GE Spacemaker Microwave Oven

need a solution

Posted on Jan 19, 2008

SOURCE: GE Spacemaker Microwave JVM165OWB005--No more heat!

If you look at consumer affairs.com, there are many problems like this with GE microwaves. Not a good track record, experiencing problems with mine as well.

Posted on Apr 15, 2008

MicrowaveSvc
  • 9047 Answers

SOURCE: ge spacemaker xl microwave oven turntable

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

If yours is a GE, you can usually find helpful exploded view diagrams and order parts by entering your full model number here.

If yours is a GE, there should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 02, 2008

  • 1 Answer

SOURCE: Microwave oven does not heat anything

Spacemaker XL 1400 worked for 7 years.Yesterday, no more heat. Also plastic door damaged.
will try Panasonic or something commercial

Posted on Aug 14, 2008

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1 Answer

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That would be a problem with your primary interlock switch or its mount.

NOTE: There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.

If you or someone you know decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

The interlocks are highlighted in the diagram below.

We're happy to help and we appreciate your thoughtful rating of our answer.

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Jun 28, 2008 | GE XL1800 1100 Watts Microwave Oven

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