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ACER screen is frozen when switched on

When we turn on the computer the Acer screen appears frozen. Nothing changes regardless of what keys are used. It says F12 boot menu and something else at the bottom but pressing F12 is ineffectual.

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You have a driver conflict, if you have the system restore I suggest you try that, but however anything you have saved on the drive will be lost, if you have anything connected to it when you boot it up, i suggest you unhook it first and try to boot and see if the screen is still frozen, if it's not then something you had hooded up to it was your conflict, and if not try the system restore.

hit me up if I can be of further assistance

Posted on Jun 22, 2009

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I have 2 problems. My Acer Aspire 560z keyboard types garbage for some reason, so I am using an external KB. Then, I want to restore the laptop to factory settings, but the cd's are lost. I don't...


Keyboard - Do you have the NumLock on?

From the ACER support site:

To start the system recovery:

  1. Restart the computer.
  2. When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
  3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
  4. After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
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  4. Close the CD-ROM tray.
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  7. When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.
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The following applies to Acer Laptops. You did not specify the brand of laptop you had. If your laptop is not Acer, the specific keys mentioned may be different and you should adjust accordingly.

If the power indicator is lit but nothing appears on the screen - The computer's power management system automatically blanks the screen to save power. Press any key to turn the display on.
If pressing any key does not turn the display back on, check the following....
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2. Display device might be set to an external monitor. Press Fn and F5 to toggle to the internal display
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Things You'll Need:
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  1. 1

    Click the "Start" button found at the bottom left hand side of your desktop. Select "Turn Off Computer" in the "Start" menu options.

  2. 2

    Click "Restart" in the "Turn Off Computer" dialog box to reboot your computer.

  3. 3

    Watch your computer's reboot display closely. Press "F2" when you see the system keys display at the bottom of the screen, just before the Windows splash screen appears, to access the BIOS panel.

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Read more: How to Access an Acer Aspire BIOS ' eHow.com http://www.ehow.com/how_5809235_access-acer-aspire-bios.html#ixzz1E2WkwLWf

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