Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Freezer door won't close tight - Jenn-Air JCD2389G Side by Side Refrigerator

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  • Henry Gregory
    Henry Gregory Jul 21, 2015

    Be sure that all the shelves are aligned properly. The top shelf should have the straight bar toward the back and what looks like a small handle in the front (it supports the ice maker) if the rack is properly placed. And it has to be the top rack.
    PS - If the door worked properly before, I would not adjust the hinges until you know that something caused the hinges to be out of place. Hope this helps. HG

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There should be adjustments in the hinge assembly. Go to Jen-Air .com, then select parts. They will have diagrams to view for repair, adjustment etc.

Posted on May 06, 2014

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Be sure that all the shelves are aligned properly. The top shelf should have the straight bar toward the back and what looks like a small handle in the front (it supports the ice maker) if the rack is properly placed. And it has to be the top rack.
PS - If the door worked properly before, I would not adjust the hinges until you know that something caused the hinges to be out of place. Hope this helps. HG

Posted on Jul 21, 2015

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