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Kitchen aid French door refrigerator has freezer drawer at bottom that doesn't open after being in storage for over a year

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  • 82 Answers

Use a hair dryer to heat it and try spraying some silicone spray such as WD 40 around the tracks. Something has dried and caused it to stick. Try removing the top of the drawer from the frig. It you can, it will be a lot easier to un-stick

Posted on May 06, 2014

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: bottom drawer does not properly close

Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.

What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.

It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.

Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).

Posted on Dec 04, 2008

SOURCE: Bottom freezer door/drawer won't close all the way on one side.

Remove all the food from the freezer and then the drawer from the cabinet. Now using a silicone based lubricant, lube the tracks up real well. Be sure to clean the tracks first if gunked up. Make sure nothing small fell out of the basket over time and is laying on the floor in the rear of the freezer section. Once done, you should be fine.

Eric Campion

Posted on Feb 21, 2009

SolutionGuy
  • 331 Answers

SOURCE: I have a ge french door refrigerator with two

Hi Laura,

The repair guy did what any repair guy would have done under a warranty situation such as yours... door gaskets. I presume he explained why he was doing what did ("why's" are important, ya know...). If he didn't, let me run through it real quick, OK?

Warm air holds moisture and cold air doesn't... that it in a nutshell. But what's important to note is that if there is an air leak inside your freezer you'll notice it just as you have, with condensation forming. This tells the repair guy that cold air is escaping and warm air is entering the freezer. The first place to look is the door gasket and that's why he replaced it. But now you know it wasn't the gasket, right?

So the repair guy didn't find the source of the air leak. It happens. The reason is that most "factory" tech's are trained on the fly and have the habit of not looking too deep into a problem 'cause they're warranty guys. They get paid whether or NOT a problem was fixed. See? Independent repair guys like me only get paid WHEN the job is fixed. So there's a GREAT incentive for me to get it right the first time, right? (I'm not "bashing" them. I'm just clarifying that warranty repairs are hit and miss at best.)

The thing you gotta think about is "How many places are there for cold air to escape and warm air to enter?" The answer to that question is "4". Yep. FOUR places that this can happen and each of them have to be inspected for evidence of moisture. They are;

1.) Behind the fridge where the ice maker water tube is inserted through the cabinet and into the freezer.
2.) Behind the fridge where the wire bundle enters the freezer compartment.
3.) Behind the fridge in the compresser compartment where the evaporator drain comes OUT of the freezer compartment.
4.) The door gasket.

Since your unit is still under warranty I certainly wouldn't expect you to chase these down for yourself. You should call GE again and have the repair guy come do this for you (print this out so you will have the above checklist). This is to protect your warranty, by the way. If you (or an appliance repair company NOT authorized to work on it) work on it, you run the risk of voiding the warranty altogether.

There's a product on the market called "PermaGum" (here's a link). It's used to seal air leaks such as this. When you talk to GE, try to insist that the tech have some on his truck when he arrives... I have the feeling that he'll need it because I suspect a leak is occurring in one of the top 3 areas I mentioned above (either that, or he didn't install the door gasket correctly in the first place).

As an aside? Just a tip/hint... I know that your fridge is new and all, but to KEEP the door gaskets like new for (almost) ever, use Vaseline on them. Yep, Vaseline. Open the fridge door, dab your finger into the Vaseline and smear a light (light) coat of it on the door gaskets all the way around. This will do 2 things;
1.) It'll keep the door gaskets from ever drying out.
2.) It'll provide a very good and air-tight seal when the door is closed. (air leak, Laura?)

There ya go! I hope this has helped you in your quest to rid you freezer of pesky condensation. If so, please remember to rate this as "It fixed my problem", OK? After that, you can mix up a Mojito and bask in the knowledge that you are a completely informed consumer when the GE guy gets there to finally fix your fridge.

Take care,
SG

bfbbb9e.jpg

Posted on May 07, 2009

woodchuck789
  • 4059 Answers

SOURCE: Our 3 yr old LG Model LFC25760SW French door

Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Posted on Aug 26, 2009

  • 7 Answers

SOURCE: Samsung refrigerator - frost on outside of freezer drawers

try checking the freezer door seal.
if slight gap anywhere around the door seal drawer fronts will frost up.
warm seal up with hair dryer and ease seal out with your hands..
problem often happens with door reversal.

Posted on Oct 09, 2009

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2 Answers

Freezer drawer on Kitichen aid french door stuck shut. Been of for 24 hours still won't budge.


tough question
by the look of the picture it should not have that problem

something jammed or fallen on both openings
that stop doors from opening
call a fridge repairer first
those doors cost a lot to replace
maybe the fridge guy can you undo the top hinge of the french doors

if the freezer draw handle is broken you might need his help with that anyway


26291771-5imts0xhoi5pnrasl0adr515-2-0.jpg

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Kitchenaid French door refrigerator with freezer drawer in the bottom. Has been in storage for over a year. We plug in and the upper part works fine but we can't open the freezer drawer... Strong tension...


If any moisture was left in the unit prior to storage with the doors closed, it has caused the door tracks to become rusty and non functional. Refrigerator units should always be left ajar for many days following removal of power to allow the interior to fully defrost, and dry out. Extended periods of trapped moisture inside the unit will also cause corrosion on the aluminum coil, and cooling failure. Pleazer Appliance...

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I have kitchen aid superba the icemaker works fine, except at the door where ice is dispensed the unit freezes up the ice crusher area like there is an air leak in the door somewhere which allows warm air...


I have had this issue with my french door kitchen aid freezer drawer. I have a toddler who sometimes gets into the drawer. If it is left open just a hair, it will melt everything completely and water leaks out all over the floor.

The drain gets clogged when the door gets pushed back in for a tight seal and freezes again.

Try to focus on keeping a really tight seal every time you open and then close the freezer...its almost like you have to TRY to close it hard to ensure it is closed. Total pain, but it works. When the door is closed tight, it stays like it is supposed to .

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Unfortunately, 71303 is not a complete model number, even though that is how Sears lists the unit here: http://www.searsoutlet.com/22-7-cu-ft-French-Door-Bottom-Freezer-Refrigerator/d/product_details.jsp?pid=41106&mode=seeAll . However, most french door refrigerators can have the doors and freezer drawer removed. I think your model number will be 795.71303* (there are a few digits omitted). The manual is available here: http://c.searspartsdirect.com/mmh/pd_download/lis_pdf/OWNM/1103856L.pdf . The directions for removing the doors and freezer drawer start on page 11 (page 10 of the PDF).

The 795.71313 is a similar refrigerator. The directions to remove and replace the doors and freezer drawer is given starting on page 13 in the manual. See that manual here: http://c.shld.net/assets/docs/spin_prod_946454012.pdf .

I hope this helps.

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(Kenmore refrigerators are made by other manufacturers. The three digit prefix in the model number is important to find the correct manual. A different French door refrigerator, 106.7200*, can have the doors removed. However, only the front of the freezer door comes off. That manual is here, http://c.shld.net/assets/own/spin_prod_734629012.pdf; see page 10 and subsequent pages.)

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We have the bottom drawer freezer, top french doors, 3 months old, freezer will not shut all the way and now after door open beep has gone off for an hour the whole unit has gone dark


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1 Answer

Bottom drawer does not properly close


Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.

What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.

It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.

Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).

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