Question about Refrigerators
Use a hair dryer to heat it and try spraying some silicone spray such as WD 40 around the tracks. Something has dried and caused it to stick. Try removing the top of the drawer from the frig. It you can, it will be a lot easier to un-stick
Posted on May 06, 2014
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.
What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.
It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.
Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).
Posted on Dec 04, 2008
Remove all the food from the freezer and then the drawer from the cabinet. Now using a silicone based lubricant, lube the tracks up real well. Be sure to clean the tracks first if gunked up. Make sure nothing small fell out of the basket over time and is laying on the floor in the rear of the freezer section. Once done, you should be fine.
Posted on Feb 21, 2009
The repair guy did what any repair guy would have done under a warranty situation such as yours... door gaskets. I presume he explained why he was doing what did ("why's" are important, ya know...). If he didn't, let me run through it real quick, OK?
Warm air holds moisture and cold air doesn't... that it in a nutshell. But what's important to note is that if there is an air leak inside your freezer you'll notice it just as you have, with condensation forming. This tells the repair guy that cold air is escaping and warm air is entering the freezer. The first place to look is the door gasket and that's why he replaced it. But now you know it wasn't the gasket, right?
So the repair guy didn't find the source of the air leak. It happens. The reason is that most "factory" tech's are trained on the fly and have the habit of not looking too deep into a problem 'cause they're warranty guys. They get paid whether or NOT a problem was fixed. See? Independent repair guys like me only get paid WHEN the job is fixed. So there's a GREAT incentive for me to get it right the first time, right? (I'm not "bashing" them. I'm just clarifying that warranty repairs are hit and miss at best.)
The thing you gotta think about is "How many places are there for cold air to escape and warm air to enter?" The answer to that question is "4". Yep. FOUR places that this can happen and each of them have to be inspected for evidence of moisture. They are;
1.) Behind the fridge where the ice maker water tube is inserted through the cabinet and into the freezer.
2.) Behind the fridge where the wire bundle enters the freezer compartment.
3.) Behind the fridge in the compresser compartment where the evaporator drain comes OUT of the freezer compartment.
4.) The door gasket.
Since your unit is still under warranty I certainly wouldn't expect you to chase these down for yourself. You should call GE again and have the repair guy come do this for you (print this out so you will have the above checklist). This is to protect your warranty, by the way. If you (or an appliance repair company NOT authorized to work on it) work on it, you run the risk of voiding the warranty altogether.
There's a product on the market called "PermaGum" (here's a link). It's used to seal air leaks such as this. When you talk to GE, try to insist that the tech have some on his truck when he arrives... I have the feeling that he'll need it because I suspect a leak is occurring in one of the top 3 areas I mentioned above (either that, or he didn't install the door gasket correctly in the first place).
As an aside? Just a tip/hint... I know that your fridge is new and all, but to KEEP the door gaskets like new for (almost) ever, use Vaseline on them. Yep, Vaseline. Open the fridge door, dab your finger into the Vaseline and smear a light (light) coat of it on the door gaskets all the way around. This will do 2 things;
1.) It'll keep the door gaskets from ever drying out.
2.) It'll provide a very good and air-tight seal when the door is closed. (air leak, Laura?)
There ya go! I hope this has helped you in your quest to rid you freezer of pesky condensation. If so, please remember to rate this as "It fixed my problem", OK? After that, you can mix up a Mojito and bask in the knowledge that you are a completely informed consumer when the GE guy gets there to finally fix your fridge.
Posted on May 07, 2009
Your evaporator coils frost up in normal use
and every eight hours or so the entire unit shuts down and the defrost heater
comes on to melt the frost. This cycle last about 20 minutes. The melted frost
drips into a drain pan and through a drain tube to the drain tray under the
freezer/refrigerator where it's evaporated by the condenser fan.
Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.
Posted on Aug 26, 2009
try checking the freezer door seal.
if slight gap anywhere around the door seal drawer fronts will frost up.
warm seal up with hair dryer and ease seal out with your hands..
problem often happens with door reversal.
Posted on Oct 09, 2009
Tips for a great answer:
Sep 26, 2016 | Refrigerators
May 06, 2014 | Refrigerators
Oct 16, 2013 | KitchenAid Superba Architect KSCS25INSS...
Sep 08, 2013 | KitchenAid KBFS20EVBL Bottom Freezer...
Aug 25, 2017 | KitchenAid KBFA25ER Bottom Freezer French...
Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling
Refrigerator not Cooling or Fridge not Cooling
How to Defrost Refrigerator Defrost Timer Problem
Water Running in refrigerator from Freezer
Feb 24, 2011 | Jenn-Air JFC2089H Bottom Freezer French...
Mar 12, 2017 | Kenmore Refrigerators
Aug 11, 2009 | KitchenAid KBFA25ER Bottom Freezer French...
Dec 03, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...
Jul 20, 2018 | Refrigerators
73 people viewed this question
Usually answered in minutes!