Question about Panasonic KX-TGA560 Cordless Expansion Handset
You may or may not be able to re-register the KX-TGA560 Handset, depending on the type of problem you are having...
Questions to ask are:
1.) Did the same KX-TGA560 Handset work with the Panasonic Base before you had the problem?
2.) Are you trying to replace one KX-TGA560 Handset from one Base with a 560 Handset from another Base?
Regarding 1.) first make sure the 560 Battery is fully charged... inconsistent battery power can affect how well your 560 Handset is recognized by the Base. If the original handset is recognized, try to de-register it to enable the other replacement 560 to be recognized.
Regarding 2.) Panasonic now limits users ability to interchange 560 Handsets for supposed "Security" reasons. For any 560 replacement or interchange to occur, EACH HANDSET MUST FIRST BE DE-REGISTERED on both the old and the new Base units. This clears the telephone channel assignment so another 560 series telephone that is already de-registered or new can register to accept that available Channel Number.
However, what happens if the original Base Unit failed or unavailable for the 560 Handsets still registered to it? Panasonic has now limited users ability to re-register 560 Handsets when the Base is broken, not running correctly, or is unavailable.
Earlier model KX-TGA* Handsets are not compatible with the 560 (i.e. KX-TGA260) but some could be manually reset and re-registered to another Base Unit without any need to access the original Base Unit. IMHO, Panasonic removed this manual reset capability from the 560 Handsets to force Users to purchase expensive and unnecessary brand new replacement 560 Handsets solely from Panasonic.
Used 560 Handset-only replacements from eBay and other sources simply will not work because once they are registered to a Base, they cannot be reconfigured or reset until they have first been de-registered from that same Base. In other words, buying only used 560 Handsets has far more risk than buying a used working set of 560 Handset with the matching Base Unit it is registered to.
Posted on May 28, 2016
Please use the below link to assist you with handset registration.
Posted on May 08, 2014
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Posted on Jan 02, 2017
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