Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

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How do you put new motor in ex hard drive ?

My external hard drive started to make a noise I switched it of straight away I believe its coming from the motor what drives it can it be replaced

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  • Contributor
  • 82 Answers

The motor is inside the sealed hard drive case. Replacing the mechanical motor is impossible without a clean room. Dust will destroy the drive. Try and transfer the data off of the drive as soon as possible. Then check the warranty status here:
WD Support Warranty RMA Services

Posted on May 06, 2014

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Posted on Jan 02, 2017

SOURCE: External Hard Drive No Longer Recognized

hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.

Posted on May 13, 2008

  • 2 Answers

SOURCE: Help!! Western digital 500gb external hard drive ticking noise

Yes. This is going to sound strange. Put the drive in a plastic bag and put it in the freezer. Next day, take it out, hook it up, and see if it is recognized.

If so, under My computer, right click on the drive - click Properties - then Tools, then Error Checking. Check box Automatically Fix File System Errors. Let it run. If everything shows up, be ready to transfer wnat you want off of it.

Freezing shrinks the metal parts . Microscopically, but often enough to get stuck parts free enough to get working.

I just went through this with a 750Gig Book. now i have reformatted the drive (after transferring all over to new drive) and the clicking is gone and all disk checks are fine and i wonder whether to trust this device ever again... Hate to just throw out a large drive.

Posted on Apr 05, 2009

darkoh69
  • 77 Answers

SOURCE: Flashing blue light on external WD hard drive & not recognised

sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

Posted on Jun 01, 2009

dvdcdlaser
  • 1285 Answers

SOURCE: Copying music cd to external hard drive for ipod

ok...you are connect via usb? when using limewire, window media or itunes,,,,go to options on all them and change the directory where you like to store and retrieve files from...now for the files that you already have on the primary hard drive....go to my computer..you see both drives internal (is your c) and the external is ?) find the music on the c drive ..open it..cut & paste (or click & drag) to the new drive ....to copy this music onto your ipod...make sure you have the latest itunes version (WWW.APPLE.COM) once you have this on the desktop let it scan for all the music on pc....now plug ipod to pc...20-30 seconds your ipod will show up on itunes...look on the bottom of itunes left side (u see the ur ipod)...look up and click on the music folder on pc drive and all the music should now be showing too...click on that same folder drag down to the ipods music folder.......let it load up...it might take awile depending on how much you got .....not never ever pull ipod out always eject the ipod .......then unplug it............................

Posted on Jul 09, 2009

  • 4336 Answers

SOURCE: computer does not recognize external

Clicking noises are not an issue, as the hard drive uses voice coil technology, which clicks. Plug into another USB drive.

Posted on Jan 22, 2011

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