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Kenmore Vacuum 116.27815701 floor mode doesn't work

Floor mode is not working but carpet mode is

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Posted on Jan 02, 2017

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SOURCE: Kenmore Vacuum 116.36623501 does not stay on bare floor setting

It sounds like there is something wrong with the latching assembly. GO to the Sears Parts website and enter your Model number. Look at the parts assembly for the Nozzle, and the problem will be in one of items 12 through 17.

Posted on Jan 15, 2009

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SOURCE: the vacuum works on carpet mode but not floor and

Please define "works" on carpet mode" do you mean when you say it does not work at all, that it does not run, or does not have suction.
This sounds like the symptom of a clogged hose with blockage like this another vac needs to be used to draw things back out of the hose the way they went in.. Remove the hose and try dropping a penny through it . If there is an obstruction the penny will stop at that point and rattle inside the hose.

With a blockage at the hose, your power head will still lift lint and light soft dust, it will appear to have suction because the brush will sweep but the dirt will not go all the way through the hose.
Please post back to clarify if this is a vac that does not run or simpley has no suction

Posted on Nov 05, 2009

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Please define "works" on carpet mode" do you mean when you say it does not work at all, that it does not run, or does not have suction.
This sounds like the symptom of a clogged hose with blockage like this another vac needs to be used to draw things back out of the hose the way they went in.. Remove the hose and try dropping a penny through it . If there is an obstruction the penny will stop at that point and rattle inside the hose.

With a blockage at the hose, your power head will still lift lint and light soft dust, it will appear to have suction because the brush will sweep but the dirt will not go all the way through the hose.
Please post back to clarify if this is a vac that does not run or simpley has no suction

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It sounds like there is something wrong with the latching assembly. GO to the Sears Parts website and enter your Model number. Look at the parts assembly for the Nozzle, and the problem will be in one of items 12 through 17.

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