Question about Dell Inspiron 531s Desktop Computer

1 Answer

Why is my dell inspiron 531s stuck on black screen with input not supported message?

PC: Dell Inspiron 531s Windows Vista Home Premium BIOS Revision 1.0.9 NVIDIA GeForce 6150SE nForce430 Monitor: Acer LCD Monitor Model # - AL2016W B Power Rating - 100-240V - 50/60Hz 1,5A When I turn on the pc it only loads in Safe Mode. I can get it to load in Safe Mode with Command Prompt (sometimes, sometimes not), but I have to try several times to even do that. Most of the time it just goes straight to a black screen with a bouncing floating box that says "Input Not Supported". I tried hooking up an older monitor, and it works perfectly. I tried changing the resolution to the lowest settings, then tried every setting from there up, and nothing made a difference. There is a sticker on the Acer monitor that says "Works With Windows Vista", and it worked just fine for a while, but now, as I stated earlier, I have to reboot several times to get to anything other than the black screen with the message. Does this mean that the monitor isn't compatible, or that something is wrong with it?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dell Master
  • 1,087 Answers

Start pc in safe mode and try to change resolution.
Then update the graphics driver.

Posted on May 06, 2014

Testimonial: "I tried that. All except the two highest resolutions are greyed out."

  • 5 more comments 
  • Nikki Rohloff May 06, 2014

    I tried to change the resolution in Safe Mode, but all except the two highest settings are greyed out. It was on the highest setting, and I changed it to the one below it that wasn't greyed out, and there was no change. I tried updating the graphics driver, and it says that it already has the latest drivers installed.

  • FireballXL55 May 06, 2014

    Have you tried to change the monitor type to generic type, which will hopefully allow lower settings or change the refresh rate.

  • Big Steve
    Big Steve May 06, 2014

    Very puzzling as it works with an older monitor. Maybe pretend that you want to install a new monitor (which is actually your present one) and let the Monitor Wizard set it up and see.

  • Nikki Rohloff May 06, 2014

    The monitor type was already set to Generic. It doesn't change when I switch monitors either. I know...this is weird. I have never had this problem, and especially not in this sequence, before.

  • Nikki Rohloff May 06, 2014

    Okay, I will try to install a new monitor using the same one.

  • Nikki Rohloff May 06, 2014

    Okay finally! When I tried to install a new driver, a message came up that said "The NVIDIA display panel extension cannot be created". So I uninstalled ALL of it (Geforce driver, NVIDIA, and Acer monitor). Then I reinstalled everything one at a time. Works perfectly now! Thank you so much for all your help!!

  • Big Steve
    Big Steve May 07, 2014

    You're welcome. So glad it worked!

×

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 630 Answers

SOURCE: Display problem with Dell Inspiron 537

If it displays nothing at all through the boot process it's either the cable or the VGA card. It may be that the computer has gone into hibernate as it was left on overnight. Try pressing and holding the powerr button.

Posted on Dec 06, 2009

  • 12 Answers

SOURCE: Dell GX150 Restore

no, you need a repair or mabye at an extreme a clean install.

Posted on Feb 23, 2010

sandro_monte
  • 72 Answers

SOURCE: Dell Inspiron 530s/531s desktop, Win. Xp

try to boot in "Last good known configuration settings" by restarting your pc and then press F8 before windows appear and then select the boot option i mention above. if this not work since you said that it can't boot to safe mode, your other option is to repair the windows or else reformat it. when you repair the windows you must have windows xp home edition cd installer, you load it to your cd/dvd rom and then restart your pc and press F2 or DEL button before windows appear in order to go to setup bios settings. in bios settings, you choose boot order setup and setup first priority to cd/dvd and press F10 by saving the changes and then press any key when you see the prompt so that it can boot up to windows xp home cd installer and then follow screen instruction that you arrive to windows repair option.

Posted on Mar 27, 2010

  • 31 Answers

SOURCE: Cannot Display This Video Mode!!!

Restart your computer Press F8 key it shows Startup option choose VGA mode and Select the resolution after getting your desktop

Posted on May 06, 2010

joecoolvette
  • 5660 Answers

SOURCE: I have a Dell Inspiron

Yes.

The area on the back of the computer, that has two ports to connect a monitor, is a Graphics Card.

It is a PCI-Express graphics card, and is plugged into a PCI-Express x16 slot on the motherboard.
(Expansion Slot)

It has a blue VGA port, white DVI port, and black S-Video port.

The area on the upper left with a blue outline around a VGA port, is a VGA port connected directly to the motherboard. It is Integrated Graphics.

You CANNOT use Integrated Graphics, and a graphics card at the same time.

It's either use the Integrated Graphics VGA port, OR use the graphics port/s on the graphics card.
BIOS will Not support using both Integrated Graphics, and a graphics card.

HOWEVER, you can use the VGA port, and the DVI port when using two monitors.
You will be only using just the graphics card.

Example of a VGA port, (Connector), and VGA cable,

http://en.wikipedia.org/wiki/VGA_connector

Example of a DVI port, and DVI cable,

http://en.wikipedia.org/wiki/DVI_connector


1) Whatever monitor you have that has a VGA cable, plug it into the blue VGA port on the graphics card.

(There are VGA monitors {CRT} that resemble a small TV. VGA cable is usually attached.
There are also LCD flat screens that have a VGA connector, for a VGA cable, and may also have both a VGA, and a DVI connector.

To digress for a moment;
VGA is Analog. It uses an Analog video signal.
DVI is digital. It uses a Digital video signal.

A computer naturally puts out a digital video signal. This digital signal has to be converted by the computer, into analog for an analog monitor. This slows the graphics process down. This is one reason it is best to use digital )

2) Plug a monitor with a DVI cable into the white DVI port on the graphics card.

3) Turn the monitors on.

4) Turn the Inspiron 531s on.

5) When Windows has loaded, right-click on an empty area of your desktop computer screen.
Now left-click on Properties at the bottom of the list.
Left-click on the Settings tab.

6) You are now looking at a small window that has two monitor icons in it.
Monitor 1 icon, and monitor 2 icon.

Monitor 1 icon is your Primary Display.
Monitor 2 icon will be for the Secondary Display you are adding.

Note how monitor 1 icon is sitting to the Left, and monitor icon 2 is sitting to the Right.
This is how your monitors are supposed to be arranged on your computer desk.

If the second monitor is on the Left on your computer desk, you need to move the icons around.
Move monitor 2 icon to the Left.

Left-click on the icon, hold the left mouse key down, and drag the monitor 2 icon over to the left side of monitor 1 icon. (All the way over, or it will snap back to where it was)

It may matter to you how your monitors are arranged. It may not. Once you read the following it may help you decide.

7) Left-click on monitor icon 2 if you have not already done so.
Go down to where it states, "Extend my Windows desktop onto this monitor"

8) Left-click once in the empty square, to the left of Extend my Windows desktop onto this monitor.

9) Now left-click on Apply at the bottom Right corner.

10) Finally left-click on OK at the bottom Left corner.

You should now see your desktop screen on both monitors.

When using the internet on both monitors, you have to drag the screen from the Primary monitor to the Secondary monitor.

Go to the left side of the screen. Left-click right on the edge of the blue frame. Hold the left mouse key down after you click, and drag the screen across to the left.

Doesn't work?
Go to the right side, click on the blue frame, and drag the screen to the right.

This is why it may matter how the monitors are arranged on your computer desk.

It's kind of eerie your first time dragging the screen across.

You will also find out why it is best to use two similar monitors, when using dual monitors. The pixel resolution is different for both monitors, if they are different from each other.

For additional questions please post in a Comment.

Regards,
joecoolvette

Just to add:

http://support.dell.com/support/edocs/systems/inspd531/en/OM/appendix.htm

Posted on Aug 16, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Inspiron 531s diskette error


Power on computer and enter the set up (BIOS) menu by tapping the F2 key.
Under DRIVES, you must disable floppy in set up (BIOS) menu.

Jul 17, 2012 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

How do i remove everything off of my dell inspiron 531s and start from scratch


Open the command prompt. If you do not see it go to run and type in "cmd.exe" then hit enter. when you get to the screen type in "C:\format" if that doesn't work try "format c:\\\" This will literally erase everything on your computer and allow you to completely start from scratch.

Dec 20, 2011 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Dell inspiron 531 with vista home premium, sata DVD/hdd, wont boot past bios screen, blinking cursor in top left corner. with nothing hooked up, says no boot devices available. i have tried each one solo,...


That blinking cursor is the way in which the BIOS is telling you that Windows or any other OS is missing . Since you are getting it without even an hdd connected it means that the southbridge is defective. Which means that the motherboard is dead, replace it.

Oct 19, 2010 | Dell Inspiron 531s Desktop Computer

1 Answer

Dell Inspiron 531 gets me crazy..


hello, sounds like memory issue, I would say if you have more than one stick of memory in it remove one at a time and try it again.
also while you are at it reset BIOS by remove battery from motherboard and/or switching jumper setting.

hope it helps.

regards
Amar Sondhi

Dec 05, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

Virus removal complete now cannot reboot


Well you would either need to do a system recovery, using the "Ctrl + F10" shortcut at the dell bios splash screen when you first turn on your machine, or you will have to call Dell and have them send you another copy of your OS (this may cost you some money, so be prepared.) Then reinstall using the disk.

Oct 04, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

How to play movies from computer on tv?


if your tv has vga in, then you need a vga to vga cable (like a screen wire) then change the resolution in the settings of windows (put 800X640 resolution before you plug tv so that you can know what is supported)

if it doesent then you cant do anything other than buying a video card with hdmi or dvi (with a dvi to hdmi) with a hdmi cable then plug it in (will auto detect)

Dec 18, 2008 | Dell Inspiron 531S (DDCWGA1_5) PC Desktop

Not finding what you are looking for?
Dell Inspiron 531s Desktop Computer   Logo

150 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...