Question about Brother MFC 420CN All-In-One InkJet Printer

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Unable to scan with paper feed

I am unable to scan with paper feed when using nuance paperport 11 even though paperport 11 vista compatable.

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  • jswed Feb 11, 2008

    There was a fix for paperport 10.x but is no longer on PaperPort site.

  • Anonymous Mar 21, 2014

    Hi can you help please.
    When I scan using PaperPort 11 stray dots appear and it is quite bad. I have tried using both the ADF and Flatbed. Scanning is set on black & white and 400 DPI.



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  • Master
  • 832 Answers

Plz name your mfc, your operating system and the country your are from. post it here.

Posted on Nov 04, 2007


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Posted on Jan 02, 2017


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1 Answer

Paperport wont launch

Problems such as this really make you mad, don't they. I would uninstall the driver and other software for the Xerox and reinstall it. Files get corrupt or updated and reloading fixes a multitude of problems.

Oct 02, 2017 | ScanSoft Nuance PaperPort 11 for PC

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Scansoft paperport 11 msi

You must contact Nuance Customer Support for assistance. If you are unable prove/document PaperPort ownership, you will need to purchase the program.

PaperPort Nuance

Feb 07, 2014 | Computers & Internet

1 Answer

I operate Windows 7 and installed Paperport 11. I want to scan documents from another program, like WORD. In the printer drop down you are supposed to see: Paperport Black & White as well as Paperport...

This type of information (different ways to scan) come through the software. I'm pretty sure you will not be able to do this by the (add printer) method. I would uninstall the Paperport driver from your computer, then reinstall, and try to use the "advanced" method to see if it will allow you to add those two. I have found if scanning ability shows up in one Microsoft Office product, it will show up in another. Plus, my photo processing program will show the same ability.

Nov 30, 2017 | ScanSoft Nuance PaperPort 11 for PC

2 Answers

Paperport 11 crashes as soon as I open it. This is a recent problem, and there is no apparent reason for the change. I'm running Paperport on Windows XP. THis is the message that keeps coming up:...

Paperport 11 crashed as soon as I open it. "PaperPort has encountered a problem and needs to close. We are sorry for the inconvenience." I found that the problem was caused by a corrupt file in the default directory. I moved all the files from that directory to a new one and the problem was fixed. I transferred the files back 3 at at a time until I found the bad file. It was a PDF file not created by PaperPort.
NO help from Nuance

Jun 26, 2009 | ScanSoft Nuance PaperPort 11 for PC

1 Answer

Problem with paperport scanning

don't put paper it cause a paper jam use 10 sheets only

Mar 17, 2009 | ScanSoft Nuance PaperPort 11 for PC

1 Answer

Scanning multiple page documents

Yes you can. You need a small scan application whitch allows you to scan multipages.
There are for example ScandAll21 from Fujitsu (freeware) or PaperPort 11.

Jul 18, 2008 | Epson Perfection 1250 Flatbed Scanner

1 Answer

Sharp al-1551

I believe at the company I work we use Nuance's PaperPort (formerly known as Scansoft PaperPort)

If you are interested, you can download a trial version here:
[Nuance PaperPort 11 Trial]

I hope this works for you, there might be free alternatives though.
Please rate this solution.



Jan 25, 2008 | Sharp AL-1551 Laser Printer

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