Question about Dell 1720dn Laser Printer

1 Answer

5mm vertical gap dell 1720dn

Printer leaves thin vertical gap on printed page

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  • Haye Kead
    Haye Kead May 06, 2014

    The printer does the same thing with two different Imaging drums.

  • Haye Kead
    Haye Kead May 06, 2014

    problem looks like this

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1 Answer

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  • Dell Expert
  • 464 Answers

Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok

Posted on May 15, 2014

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Posted on Jan 02, 2017

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SOURCE: 1720dn dell

Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

Posted on Jan 08, 2009

pgh_pa_guy
  • 2992 Answers

SOURCE: Dell 1720dn has gray streaks in printing

That green drum is the imaging drum, and it needs to be replaced. You can purchase directly from dell:

http://accessories.us.dell.com/sna/productdetail.aspx?sku=310-8710&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

After-market replacements are available as well from a number of online sellers. A search on Google will provide many links.

Posted on Feb 13, 2009

jonb3838
  • 237 Answers

SOURCE: Dell 1720dn Printer

Sounds like the fuser needs to be replaced or the pick up rollers need to be replaced

Posted on Feb 12, 2009

  • 5 Answers

SOURCE: Dell 1720dn takes extra blank page at end of job and jams

There are rubber rollers that grab the paper to pull it through typically these get slick over time and will cause the printer to grab an extra sheet of paper. How I usually fix this problem is to check and see if the rollers are slick if so then I take an Emory board to them to rough them up just a little bit. I have also in the past used clear finger nail polish on the roller and that has helped. I would apply a bit of the clear polish to the roller, if it did not work then I would take the Emory board to it.

Posted on Feb 20, 2009

  • 1 Answer

SOURCE: Replaced drum on Dell 1720dn printer. Where is

This should fix the drum light being on that 1720

Turn off the power using the switch on the back of the printer. Open the front door of the printer. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit. Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit. Cycle the power of the printer: Remove the power cable - Wait for 5 seconds - Plug the power cable back to the printer - Power the Printer on.

Posted on Jun 03, 2009

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1 Answer

My Dell 1720dn mono laser printer has not printed properly for some time - in fact it's dreadful! The letters and dark images have white vertical lines going through them, and some of the printing do


Change your toner cartridge. A properly working toner cartridge will never leave that much toner lying around. The white lines are an indication that either the toner is low, or the mag roller is defective.

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When the Ready/Data light ready_light_icon_0.jpg is solid, press the Continue button continue_button_0.jpg to print a menu settings page and a network setup page.
Select TCP/IP heading on the network setup page.
There you can change your IP address.

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I am having the same problem, did this get resolved?

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I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.

Oct 07, 2009 | Dell 1720dn Laser Printer

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Dell 1720 laserjet printer


After you have replaced the imaging drum press and hold the cancel button until all lights flash in sequence.

Any questions leave a comment

Oct 05, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Laser Printer 1720dn Will only print test pages. When attempting to print a document, I click on 'Print', and the command is sent to the printer que, but the printer doesn't print. I've tried deleting...


Check that the correct printer is set as default. Also use File Print so that the selected printer is shown rather than using the Print button. If the test pages are being printed from the computer then the communication is working.

Dec 31, 2008 | Dell 1720dn Laser Printer

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