Question about Quinny Moodd Stroller - Natural Delight

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My quinny mood wont stay up it keeps going down

I think its the part in the middle with the air release is

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Hi Holly

If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.

If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.

If you're outside the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.


Posted on Jun 09, 2014

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Posted on Jan 02, 2017

  • 223 Answers

SOURCE: my quinny rear wheel keeps losing air

Hi it sounds like you have something stuck in th tyre itself that is punturing the new inner tube, take them out & feel inside the tyre if there is anything sharp there remove it. Then you can repair the tubes.

Posted on Aug 07, 2010

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My quinny mood is not closing. It s hard. No movement to close.


Hi Fatima

If you're in the UK and it is under 24 months old please contact your retailer with proof of purchase for them to arrange inspection and repair under warranty terms and conditions.

If you're in the UK and it is over 24 months old or you do not have proof of purchase please contact the customer care team direct to book in for chargeable inspection & repair.

If you're not in the UK please visit the Quinny website and select the country you're in then choose the "Contact Us" tab for your enquiry to go to the customer care team in your country who will be able to assist.

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There is a page attached for adjusting Quinny Buzz brakes. Try this and see whether it resolves the issue.

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If it's over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)
If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab for your enquiry to be sent to the customer care team for your country. 3_23_2013_9_05_40_pm.jpg

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http://www.quinny.com/media/producthandleidingen/Quinny/MAN_DRU1022_Q_MOODD_2012_LR_UKEN.pdf

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If it has been forced the mechanism will be broken and the lock will not function, resulting in the sun canopy not staying in place. The Dreami will require inspection / repair by Quinny engineers.

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In the middle of the underneath of the pushing handle, below where the hand brake lever is there should be a button. If there is, this is what you do.
1) put the foot brake on so the rear wheels wont turn.
2) unclip the clips on the frame that allow you to adjust the height of the pushing handle, they open up, and leave them open, like this the handle you push the buggy with should slide up and down.
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I hope this helps.

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