Question about Microsoft Xbox 360 Console

1 Answer

Wont link to x-box live,

My x-box tray has been a problem for a while, some times it opens some times it wont ?,
but lately I subcribed to x-box live, and it seemed to be fine for the first couple off days, but now if you put a game in, it comes up with the x-box live menu, and tells me when my friends are on line, automaticly signs me in, and will give me all the info it should, ( I Think ) but it wont let me play on-line or just play.... ? help . thank you john .....

Posted by on

  • GYPOs Nov 08, 2007

    Thanks, The Advice was good advice, and I now know that? what I called the ( Tray ) is know as ( The DVD drive by the way !! ) I have tried to lie the Xbox flat, but the "Drive",still would not open every time, I signed up for Xbox live gold, so its not that, I dont believe that its reading any disc, So many Thanks for the Help. I have sent the console back for Xbox to sort, Thank God for Guarantee's. Many thanks. Jon

  • GYPOs Nov 09, 2007

    WOW !! sounds like you know your stuff Chabawas, Many thanks, GYPOs..........



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

Do you have your xbox upright? or flat? as I have came
accross this problem myself which is usually cured by laying the xbox flat. Don't know if it's gravity related or not. (This is the dvd drive by the way)

As for xbox live, are you signed up for xbox live gold or silver?

Silver doesn't let you play games online only gold does.

Hope this helps.

Posted on Nov 04, 2007

  • Mark Sherrit Nov 09, 2007

    Sorry that my solution wasn't of help.

    The other reason the tray doesn't open is that the magnet in the drive can sometimes operate too well and hold the tray shut. Something that you have addressed quite rightly by sending the box back to m$. Other reasons I have noted is that the magnet actually dislodges and gets stuck to the underside of the top of the drive. Especially if you have the hitachi 78fk drive for some reason which in turn doesn't spin up the discs and doesn't recognise that a disc is even loaded, leaves the screen at "open tray".

    Anyway good luck with your xbox.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I unsubscribe from I did not subcribe

Go to the page and at the bottom is a subscribe link. Open the link and see if any boxes are checked, and if so, uncheck them.

At the bottom of the e-mail, there should be an unsubscribe link. Try using that to unsubscribe.

Finally, you can try blocking the e-mails through your service provider.

Good Luck.

Feb 22, 2015 | Cell Phones

1 Answer

Error code 800488fe

Open your Web browser. Navigate to the Windows Live account homepage (see Below). Click "cant access your account" under the login boxes. Type your Windows Live ID into the box. Type the letters and numbers displayed in the picture box. Click "Next." Click "Email me a reset link." Open your email client. Open the reset email sent to your account. Click the reset link. Type a new password to change your Windows Live password.

Jan 11, 2013 | Alpine Snow Hotmail & MSN Password...

1 Answer

My xobx keeps saying open tray then close tray then again open wont read any of my discs

Open tray error is very common for Xbox 360 users, it could be a permanent or temporary issue to check

You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution


Oct 26, 2010 | Microsoft Xbox 360 Console

1 Answer

How can i remove the email subcribe from asite

Open one of their emails and on the bottom usually there is an option to unsubscribe.If not then I would suggest block the, by marking them as SPAM.

May 10, 2010 | Computers & Internet

3 Answers

My xbox 360 disc tray wont open how do i fix that problem

Slap the top of the the box as you press eject. that will get it open.
then wipe a little rubbing alcohol on the black belt
just under the tray . And a little petroleum jell in the
tracks under the tray . Then open and close the tray to
work it in.


Sep 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Game not working

Hello, I have an Xbox 360 and after several exchanges from the three death, to what i have heard and seen here lately is don't set the console in the upright position, vertical, it needs to lay horizontal, so the disk tray opens and a game will lay in it. If the warranty label hasn't been tampered with x-box has a five year warranty, so the unit can be replaced free of charge, Xbox payes for it to be shipped. Make sure you follow the instructions and remove everything, cause they send a core back to you, that's it! The only other assitance I can provide is that while the tray is in the open postition check the tray area with a flash light to see if something just happened to get in there, plastic will stick to a DVD and then you load that DVD and plastic in there. 1st step lay the xbox 360 on its horizontal side, check tray area for debris, if problem has no change call X-box 1-800-4myxbox. I hope this has helped and I looked forward to helping in the future, Thanks

Jan 15, 2009 | Microsoft Xbox 360 Console

1 Answer

Y wont my x box 360 connect to xbox live

Tray to play withe the console withe out the hard drive and if the issue occure sorry to say that but u have to send it to the repair center

Jul 22, 2008 | Microsoft Xbox 360 Console

1 Answer

Open-close tray swithc

The only way to solve that problem is to replace the belt to eject the tray


Jan 08, 2008 | Lite On LH-20A1H DVD RW Dual Layer Burner

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides