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THE FAX MACHINE TELLS US THERE IS A PAPER JAM AND WE KNOW THAT THERE IS NO JAM, DO WE RESET THE MACHINE, TRIED TO UNPLUG AND SHUT OFF NOTHING IS WORKING

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  • 331 Answers

The feed jam switch is stuck down. if you can pop it open and use canned air and blow inside where you feed the paper then where the paper comes out. this may pop it free... let me know

Posted on Jun 22, 2009

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Posted on Jan 02, 2017

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I have a KX-F880 fax machine... it seems to be in some sort of loop and keeps printing the same page over and over and it says "fax in memory" Is there a way to clear the "fax in memory? I...


Either the memory has gone into a loop or the paper is not exiting the fax correctly and the m/c is going into a paper jam. So that when you clear the jam its prints the same doc again expecting it to be ok. If not then repost and will tell you how to clear the memory.

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Document jam


I had this totally annoying problem this morning. After looking for any obvious paper jams or small bits of loose paper, I tried several fixes: 1) open front cover, release levers that hold white rollbar in place, roll the bar forward to make sure nothing is stuck behind it, snap levers back in place; DID NOT fix the problem; 2) open top cover, remove print cartridge, look for jammed paper bits, close cover; DID NOT fix the problem; 3) unplug the machine, wait a few minutes, turn machine back on; DID NOT fix the problem. I even unplugged the machine, opened ALL the covers, turned the machine upside down and shake it to see if any paper clips, staples, or other objects have fallen inside the machine; DID NOT fix the problem. FINALLY, I pulled the paper feed tray forward, reached down to the feed rollers, twisted them a few turns, put paper back in the machine, and the "paper jam" message disappeared! This may not work for everyone, but it worked for me today, so I hope this helps someone out there to have a better day.

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It is probably jammed in the back door of the fax. Check that and see if you find anything.

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If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

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When you load your paper, you must press the Stop/Reset button for it to reconize you have loaded paper.

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Paper jam and fax in memory


Just unplug the power cable in your machine and put it back again.The paper jam will clear but...also the fax memory will be clear at the same time.just tel the other line to re-send thier fax again.

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