Question about Canon PIXMA MG5220 Wireless Photo All-in-One Inkjet Printer

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Cannon pixma mg5220 printer, b200 error msg. how do you remove the printhead ?

I can't see how to remove the printhead to check for malfunctions . B200 error msg. & going through the paces . I lifted the locking bar on top but printhead doesn't come out .

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Error B200: A service error has occurred.

  1. Turn off the printer.
  2. Disconnect the power cable.
  3. Open the printer cover.
  4. Check for any orange protective tape or white polystyrene and remove if necessary.
  5. Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary.
  6. Close the cover.
  7. Reconnect and turn on.
If the above solution has not resolved your error, the device needs to be send to service for repair.
It can be that only the print head has malfunctions, but mostly it is another defect in the printer which causes also a defective print head. Changing the print head can solve the issue for a couple of weeks, but then the error will occur again.

Posted on May 30, 2014

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Please try the following to see if we can resolve your issue:
1. Open the cover of the printer.
2. Remove all ink tanks from the printer.
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5. Gently clean the printhead contacts with alcohol.
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What does error message B200 mean?


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Condition: The print head voltage is abnormal.
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Were you aware of the Canon printer class action suit?

Canon USA Inc Consumer Class Action and
http://www.federmanlaw.com/Websites/federmanlaw/images/QUESTIONNAIRE.pdf

"...at least 16 different Canon printer models have been identified that display an error message of "U052: Wrong Printhead Error," after limited use. This error indicates that the printer does not recognize the printhead, or that the printhead itself is faulty, but disables all functions of the printer, including scanning and facsimile capabilities, rendering the printer unsuitable for its intended purpose and use."

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According to Canon's documentation, this is simply listed as a printer error (not very descriptive). It is likely a hardware fault on a board; a physical hardware malfunction.
This is Canon's official stance on the error:

Turn off the machine, and unplug the power cord of the machine from the power supply. If the problem is not resolved, contact your Canon service representative.

After looking a bit more, I discovered that the B200 error is a Voltage High Error on the iP4500 chip. Try calling Canon tech support at 1-800-828-4040. If your printer is still under warranty, they will probably send you a new printhead or a new printer.

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