Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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We cannot reset our control panel and it is not cold enough

The filter reset button was blinking and when touched, it is now frozen with the letters "ER  FF" on the panel.  How do we reset it to set the fridge and freezer again?

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In Diagnoses mode EEPROM reset has to do for resetting,

Entering the Diagnostics Menu
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